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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,644 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,644 reviews

July 23, 2022

Outstanding. They have always been one of the most professional dealerships I have ever worked with. Their service is also one of the best. More

by CCANGEMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
Report | Print
Jul 25, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

July 23, 2022

Treat you with respect. Helps find you the best deal with every situation. Don't receive 20 calls from 10 different people, which is great. More

by jenniferstarcher33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
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Jul 25, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review, Jennifer. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

July 22, 2022

Since no one deals on new wranglers it was easy to see that I got an extremely good trade Everyone was very helpful and professional More

by MIKEJ_GRIMALDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair, Derrick Desharnais
Report | Print
Jul 25, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Mike. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

July 21, 2022

The staff was very helpful and put me in the car I wanted with great ease. More

by BRENFELS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
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Jul 21, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

July 21, 2022

Easy going no pressure dealer with good selection and fair prices would do business with again More

by BRADSROOFING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Jul 21, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

July 21, 2022

Happy with the experience I had at Fred Marten, which is why I am a repeat customer. Love my new ride. More

by Gib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Desharnais
Report | Print
Jul 21, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you'll continue to enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

July 20, 2022

Alex was great! I will definitely be to see him again soon! Tim was awesome as well! They made my purchase fast and easy! I’m glad I shopped with them. Thanks guys! More

by Debra765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith, Alex Wiandt
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Jul 20, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review, Debra! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

July 19, 2022

Positive buying experience, including test drive, sales, and finance. Fair and appropriate offer on trade-in.. Highly recommend! More

by Hmtwombly0331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick- sales, John- sales manager
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Jul 19, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

July 19, 2022

Salesman was knowledgeable and honest. I got to drive off in my dream car and I feel like I got a good deal. More

by ANGELINA.TAYLOR85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Swarm
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Jul 19, 2022 -

Fred Martin Superstore responded

Thank you, Angelina. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

July 17, 2022

Awesome service. Got to test drive my leased car. Especially appreciate the free oil changes. More

by OBOZEMANDOLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

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