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Fred Martin Superstore - Service Center

Barberton, OH

4.4
324 Reviews
Call Service Center (330) 753-4444

324 Reviews of Fred Martin Superstore - Service Center

Sort by
June 13, 2024

When I showed up to drop off my truck they couldn’t find my name then they thought I was someone else. So that didn’t start out to good. More

by rosswmollohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jun 13, 2024 -

Fred Martin Superstore responded

We're sorry to hear about your experience. We will be forwarding your review to our management team in order to keep these mistakes from happening going forward. If there was anything else that went on with your visit, please let us know by emailing us at fmcares@fmcars.com. We thank you for your review and for your business.

Helpful
June 08, 2024

Always curtious. They know what they’re doing. They communicate everything. They’re time efficient. More

by Clbtr222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for taking the time to leave your kind, 5-star review and for supporting our business! We look forward to seeing you again!

Helpful
May 31, 2024

My wife and I buy all of our cars and have them serviced with Fred Martin Superstore. Always feel taken care of and if something isn’t right they are pretty good at resolving issues. More

by J&RPatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil Change
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Jun 06, 2024 -

Fred Martin Superstore responded

Thank you so much for your continued support of our dealership! Your business and your 5-star review mean a lot to us. Please reach out if there is anything else we can help with. Thank you again and we look forward to your next visit!

Helpful
May 31, 2024

Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

Helpful
May 31, 2024

Taylor Black and Robert Miller were a phenomenal team. Very helpful and both went the extra mile to make sure all my questions were answered. Would highly recommend them to others. More

by jsharpeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller is 5 stars!
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Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and Robert could provide a great service experience! Please reach out if there is anything else we can help with. Thank you for the 5-star review and for choosing our team!

Helpful
May 28, 2024

The service tech’s were quick, courteous, and professional in performing the oil change in our vehicle. More

by jimandmindy.wilgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Fred Martin Superstore responded

Thank you for your kind words and for choosing our service department! We look forward to seeing you again!

Helpful
May 22, 2024

I took my jeep renegade in because it was running loud and Taylor black did a great job of keeping me informed and what was going on with my jeep More

by Dollyc808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Fred Martin Superstore responded

Thank you for choosing our team and for taking the time to leave us 5-stars! We're happy to hear we could get your Jeep fixed up and back on the road! Thank you again and we look forward to your next visit!

Helpful
May 22, 2024

Love the employees, always a great atmosphere, fast and reliable, lists everything needed when buying or servicing a car More

by flairsidemaniac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our staff and out dealership! Your business means a lot to us! Thank you again and we look forward to your next visit!

Helpful
May 03, 2024

Communication & customer service was great ! I would recommend ! I will definitely go back when I need my Jeep serviced! More

by Mamaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The drivers were very nice !
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May 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our dealership and for choosing our team! We look forward to seeing you again!

Helpful
April 24, 2024

Timely service, very friendly staff. Listened to my concerns and addressed. Hopefully problem is solved. More

by bparidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Fred Martin Superstore responded

Happy to hear our team could provide you with a great experience! Thank you so much for choosing our team and for taking the time to leave us 5-stars! Please reach out if we can help with anything else. Thank you again!

Helpful
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