Freeman Toyota

I'm going on year 11 as of June. I'm pleased with the service from Freeman Toyota of Hurst Tx. I'm pleased with the service from Freeman Toyota of Hurst Tx. More

Excellent customer care and service by our service rep Steve and the clerks handling payments-they explain the billing process, are attentive, and personable. The lobby and bathrooms are clean, well stoc Steve and the clerks handling payments-they explain the billing process, are attentive, and personable. The lobby and bathrooms are clean, well stocked as is the popcorn and drink station. Overall experience is 100% The showroom always displays the newest stars of Toyota vehicles. There is no high pressure sales, either from service or the sales team. Highly recommend Freeman Toyota for all your service needs, and of course, one of those newest stars - Toyota car! More

Excellent service! The service advisor, Mohammad Awadallah, was extremely helpful and attentive. Also all other personnel that I dealt with were very customer oriented. The service advisor, Mohammad Awadallah, was extremely helpful and attentive. Also all other personnel that I dealt with were very customer oriented. The maintenance work was outstanding. More

Every single employee I interacted with was truly amazing. The professionalism was exemplary! Clear communication, helpful, efficient, knowledgeable, transparent! Wow! amazing. The professionalism was exemplary! Clear communication, helpful, efficient, knowledgeable, transparent! Wow! More

When the time comes I will buy another vehicle from this dealership. Easy to shop dealership. Easy to shop More

I love freeman very nice people who seem to care, any issues I had they resolved them and educated me on things I need for my vehicle. issues I had they resolved them and educated me on things I need for my vehicle. More

This dealership has the leadership in hiring quality thoughtful service advisors. It's easy to go to the many dealerships in DFW to buy a car but to retain a customer for life, it's all about quality se thoughtful service advisors. It's easy to go to the many dealerships in DFW to buy a car but to retain a customer for life, it's all about quality service. Lonnie is an attentive, knowledgeable service advisor who cares. After almost 2 years, he still remembered my name. Freeman Toyota Rocks!!!! More

Do not recommend this dealership or Toyota to service or purchase. Freeman failed to properly diagnose my vehicle while it was still under warranty. As soon as I was out of warranty they magically diagnosed purchase. Freeman failed to properly diagnose my vehicle while it was still under warranty. As soon as I was out of warranty they magically diagnosed it with the lower control arms needing to be replaced. I contacted the Toyota Brand department. They created a claim. Apparently closed the claims and denied assistance with the bill on 3/18. Without contacting me. I called multiple times only to be told it was being worked on by Nicholas. So I waited. Now almost a month with so resolution to find out today that it was denied and they would not be taking responsibility for their misdiagnosis and lack of documentation of all the times I brought my car in. More

Everyone at Freeman Toyota is experienced and friendly. Tim Farrand and and Richie are good examples. Tim Farrand and and Richie are good examples. More

Customer services outstanding. this is our third Toyota from this dealership. We won't buy from anywhere else. Thanks guys.. this is our third Toyota from this dealership. We won't buy from anywhere else. Thanks guys.. More