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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.7
4,216 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,217 reviews

May 13, 2023

Very kind and well explained things what things done during the service. Also explained what will be next step for service. More

by jeongjin.hong80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

Helpful
May 12, 2023

Great experience with the service. Excellent communications with feedback on multipoint check and expected completion time. More

by GAETANOBONFIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

Helpful
May 12, 2023

Great people great service. It was very easy to make an appointment and get my car serviced. More

by SURUMIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

Helpful
May 12, 2023

Good customer service. Steve always meets my needs. He is always takes care of me. More

by RJARAMILLO807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

Helpful
May 12, 2023

My service advisor Maria always the best , she is very passionate and very knowledgeable, love her so much. More

by QIU4AUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

Helpful
May 12, 2023

Not a good customer service rude sometimes not interested I’m surprised to see b More

by Owais.Kadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Orozco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 12, 2023

My husband David and I, Olga, went to return our lease and financed an owned vehicle. We explained what we wanted and Omar worked with us for our need. So far, we are happy with our vehicle. More

by OSTOCKMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noori
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May 19, 2023 -

Fremont Toyota responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Fremont Toyota. Congratulations on your new vehicle and we look forward to doing business with you again!

Helpful
May 11, 2023

I definitely will go to Micky for advice etc. as he is efficient., understanding, and has customer relationships built fast. I will never go to the opposite side where there are service appointm More

by UMESHC0573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

Helpful
May 11, 2023

Held my GR86 reservation for me! He is a very friendly person and a professional salesman More

by Wade
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Fremont Toyota responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Fremont Toyota. Thank you for trusting us with this process!

Helpful
May 11, 2023

The best customer service as always Maria Castillo is very professional and charm ,we travel from San Francisco to Fremont just for our car service,Service doesn’t take long, they have good coffee and More

by karensbrandon82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

Helpful
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