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Fremont Toyota

Fremont, CA

4.7
4,236 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,236 reviews

March 25, 2021

This was an awesome service especially considering it included a recall on the gas tank and related issues! There were separate issues I was not even aware of like my side mirrors. More

by JRMJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O’Brian
Mar 26, 2021 -

Fremont Toyota responded

Thank you for providing us with valued feedback on your service experience with us. It was our pleasure to assist, and please feel free to reach out to our offices for any future vehicle services or questions.

March 25, 2021

Customer service at the dealership was above and beyond inwhat I could have asked for. Simon Dharmawan helped us pick out a new car. His knowledge and excellent customer service made my first car purchase More

by Ryan C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
Mar 26, 2021 -

Fremont Toyota responded

Thank you, Ryan, for taking the time to provide us with this five-star worthy feedback and rating. Simon plays a big part in our team, and we are so glad that he assisted you during your visit with us. We'll be sure to share this feedback with Simon. Thank you for choosing Fremont Toyota for your first car purchase, and congratulations.

March 25, 2021

It’s my first time to visit the Service Dept! I was impressed with their exceptional & fast service! Thanks for your help Pat O’Brien 😊 More

by CRISTINACAVE49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O’Brien (service Advisor)
Mar 26, 2021 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota. We are so glad to hear that Pat O'Brien provided you with an exceptional and fast first experience with us. We'll be sure to share this feedback with Pat. It was a pleasure accommodating you, and we hope to work with you again in the future.

March 25, 2021

Good customer service at Fremont Toyota when I purchased Good customer service at Fremont Toyota when I purchased my vehicle. Simon, the guy who helped me, was very nice and cordial. I would recommend to an More

by KAMCHUNG
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Fremont Toyota responded

Congrats on the new car! We are thrilled Simon was able to make your experience a great one. We look forward to working with you again soon!

March 25, 2021

Muy limpio el lugar y todos muy profecionales y atentos, pero como todo tenemos que aprender a bien also demas con respeto como lo han hecho con migo Muchas gracias More

by blue31968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Aguila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Osmani, Ritchell Garganera, Jason Eder
Mar 26, 2021 -

Fremont Toyota responded

De nada. Gracias por elegir Fremont Toyota y esperamos verte de nuevo.

Mar 27, 2021 -

blue31968 responded

Muchas gracias

March 25, 2021

Dealing with Raffi was amazing! The process was smooth and will definitely recommend you to work with him. The entire process as smooth and hassle free with Raffi! -AK More

by ahmdkhtb
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Fremont Toyota responded

That's exceptional, and so is Raffi. We are so glad to hear your process was smooth and hassle-free. We'll be sure to share this feedback with Raffi. Thank you for choosing and recommending Fremont Toyota, and congratulations on your purchase.

March 25, 2021

I had a awesome experience at Fremont toyota/ the cars was amazing & the sale agent Roderick Buttram was amazing as well. He help me find the best car & best price More

by LEGREE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2021 -

Fremont Toyota responded

That's great! Thank you for choosing Fremont Toyota, and thank you for providing us with this valued feedback. We are so glad to hear Roderick provided an amazing car buying eperience. Congratulations on your purchase, and we hope you continue to enjoy it.

March 25, 2021

Purchased a used car and it came with only one key and was told by the salesman that he would be contacting me to get a 2nd key and was never called. More

by DA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roderick Buttram
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Fremont Toyota responded

Thank you for you feedback. We’re sorry to learn that the communications with our team for your second key has not been up to par. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com at your convenience.

March 24, 2021

Mr. Ramiro has worked with us for years and he's extremely helpful and professional. He answers all our questions and helps us speed through the process. He's a wonderful team member and we're so gr More

by SGUERR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Mar 25, 2021 -

Fremont Toyota responded

Thank you so much! We are honored to have earned such a kind review, and are so happy to hear that our team has always provided you a great experience. Please reach out if there is anything else you need, we are happy to help!

March 24, 2021

I go between dealerships depending on where my job lands me when my service is due. However the 3 times I've gotten service from Fremont Toyota my experience has been superb. Phillip was my first contact he More

by LESTERPELAEZ86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Gonzalez
Mar 25, 2021 -

Fremont Toyota responded

Thank you so much, Lester! We are proud to hear that Isaias and the team have been providing you excellent service experiences. We are honored to be your current dealership of choice, and do look forward to working wiht you again. If there is anything else you need, please reach out to our team!

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