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Fremont Toyota

Fremont, CA

4.7
4,234 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,234 reviews

March 20, 2021

We came in complaining of a strong fuel smell in our brand new 2021. The service department sent us on our way claiming we just overfilled at the pump (even though it had been weeks since we filled up). More

by LIAM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Mar 23, 2021 -

Fremont Toyota responded

Liam, thank you for sharing this candid feedback with our team. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 20, 2021

Are use the car guru price. Scheduled my appointment drove the car waiting a couple hours for all of the process including them buying my car as part of a separate deal. Everything was smooth and polite More

by JGREGCOLTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was great too. Covid stuff and welcoming, Lloyd Villanueva
Mar 22, 2021 -

Fremont Toyota responded

Congratulations on your recent purchase. Thank you for choosing Fremont Toyota and providing this valued rating and review. We hope you continue to enjoy your new vehicle, and please feel free to reach out to our offices for any future vehicle services or questions.

March 20, 2021

We are a Toyota family. Twenty members of our family We are a Toyota family. Twenty members of our family drive Toyota’s. We had a great experience with Fremont Toyota. Very friendly staff. Easy to talk More

by JJGONZO@SBCGLOBAL.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Azarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Noori
5.0
This rating includes all reviews, with more weight given to recent reviews.
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pasha (PJ) Alimohammadi
Mar 22, 2021 -

Fremont Toyota responded

That's awesome. Thank you and your family for being such a big Toyota advocate. Thank you for choosing and recommending Fremont Toyota. It was a pleasure working with you, and we hope to do so again in the future.

March 19, 2021

this is the worse service over ten years I have been going there. engine light and low tire warning light were on at dashboard. After spending $800 the two lights are still on. More

by miss2chiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Philip Stravers
Mar 22, 2021 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to Mark Hashimi, General Manager, at markhashimi@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

March 19, 2021

Reza always provide the best service. He's very helpful and friendly. We will continue to bring the car to freemont Toyota for all the services. Thank you, Reza! More

by MOONGUYEN2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza
Mar 22, 2021 -

Fremont Toyota responded

Thank you so much for continuing to choose Fremont Toyota. We are glad to hear Reza continues to provide you all with great service. We'll be sure to share this feedback with him and the management team. Thank you again, and we look forward to working with you again.

March 18, 2021

Great guy! Simon so friendly and fast and throughly to the point and no Bs. Great man to buy or lease a car. Simon thank u More

by LAWRENCE.BAUTISTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fremont Toyota responded

Thank you for the kind words, Lawrence! We're proud to hear about your experience, and we hope you'll let us know if you need anything else auto-related in the future!

March 18, 2021

Service advisor was very courteous and helpful. He suggested very clearly what is needed and what is recommended. We would love to work with him in future also. More

by ROMASAGAR61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Mar 22, 2021 -

Fremont Toyota responded

Thank you for your review! We appreciate you choosing to service with us, and we're glad you had a pleasant visit. We look forward to seeing you again next time!

March 18, 2021

Ken Costa the best representative I have ever meet. He so nice and friendly to explain all the features and let the customer decide what they wants. A Big Thumbs up to Ken Costa!! Thank you! More

by KARTHIKKRISHNAN1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Eder
Mar 22, 2021 -

Fremont Toyota responded

Thank you for the 5-star rating! We're glad to hear that you had such a wonderful car shopping experience at our store. We're here if you need anything else in the future!

March 18, 2021

I had an excellent experience with Raffi and will definitely direct others I know looking for a new Toyota to head straight to him! He made the entire process from following up from my initial inquir More

by Bilal T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fremont Toyota responded

Thank you for the 5-star review, Bilal! We appreciate your kind words as well as your business, and we look forward to our next opportunity to work with you again. We hope you have a fantastic day!

March 17, 2021

Mr Reza Khan knowledge person and helping all customers on time and taken care my needs He is great and wonderful person in Fremont Toyota Service More

by Noordeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Fremont Toyota responded

Thank you so much for providing this valued feedback on staff at Fremont Toyota, and thank you for allowing us to assist you with your car my needs. We'll be sure to share this feedback with the management team.

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