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Fremont Toyota

Fremont, CA

4.6
6,120 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,120 reviews

December 29, 2022

Micky is a good service manager, but it takes TOO long. They handed me a filter and said they'd install it next time because the tech couldn't get the broken glove box open. I came in for free inspections More

by JOANMAT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Dec 30, 2022 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota for your service needs and thank you for sharing these kind words about Micky! We want to make sure you are completely happy with your experience, and if you have any lingering questions at all about your service please don't hesitate to reach out to us!

December 29, 2022

Poor experience and I would not work with this dealership again. I was purchasing a vehicle I had leased and additional charges and options were added to my final bill without reviewing the charges with me More

by JANICEDREW08
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nadeem Ahmed
Dec 30, 2022 -

Fremont Toyota responded

We’re sorry to know you feel this way about your recent purchase at our dealership. We understand the importance of transparency and we never want you to walk away with unresolved questions. Please reach out directly to our General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com so we can discuss the details of your bill more completely. Thank you and we look forward to speaking with you.

December 23, 2022

Great experience, quick and easy process, for what I needed and happy with the way everything went, especially Kourosh! More

by MIQDAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Fremont Toyota responded

We're pleased to know Kourosh and the team could help you find what you wanted and make the process seamless! Enjoy your new ride and let us know if there is anything else we can do for you!

December 23, 2022

I was very satisfied with this purchase. Raffi Hashemi was very nice and very helpful. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Fremont Toyota responded

That's what we strive for! Thank you for visiting Fremont Toyota and for leaving us this review!

December 22, 2022

Service guy upsold oil change, from regular to synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months More

by Fremontguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kuldeep Brar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Aguila
Dec 27, 2022 -

Fremont Toyota responded

Thank you for visiting our dealership and for taking the time to share your thoughts with us. We’re sorry to know you weren’t completely satisfied with your visit and we would be happy to speak with you further to reach a resolution together. If you would, please contact Mark Hashimi, our General Manager, at mhashimi@fremonttoyota.com. Thank you.

December 21, 2022

I usually see Steve Sako, but he was sick and sent me to Ramiro. Ramiro was great!!!! More

by ibaceta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
Dec 27, 2022 -

Fremont Toyota responded

Thank you for the 5-star rating and kind words about our team! We look forward to working with you again in the future!

December 20, 2022

I think Toyota Fremont was not transparent to me and took advantage of my position that I was new in USA and gave me car on heavy finances. I will never ever do any dealing again with Toyota Fremont More

by kashif-nawaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Najib Razawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Obee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Fremont Toyota responded

We appreciate you taking the time to leave your feedback, and are disappointed to hear you felt we took advantage of you. Our top priority is customer satisfaction, so we would like to speak with you, and try to gain your confidence back in our business. We encourage you to reach out to our General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com so we can get to the bottom of this. Thanks again and we hope to hear from you soon.

December 20, 2022

Nice waiting lounge. Good deal on regular maintenance with their coupon. It's a busy place. The service manager was swamped with work. He couldn't find time to come b More

by Peace4All
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Dec 27, 2022 -

Fremont Toyota responded

Thank you so much for taking the time to share this thoughtful feedback with our team! We are always working to improve and hearing from customers like you helps us in that goal. Don't hesitate to reach out if there is anything else we can do, and we look forward to working with you again next time!

December 16, 2022

Did a good job showing the vehicle and eventually got to a decent deal and helped me get to bank for down payment More

by DR_SCOTT_LITTLE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raffi
Dec 27, 2022 -

Fremont Toyota responded

Thank you for visiting our dealership and for sharing your thoughts with us. Let us know if there is anything else we can do to be of assistance!

December 15, 2022

Maria Castillo was really helpful and nice. She made my experience at your dealership very easy! More

by greg0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Dec 27, 2022 -

Fremont Toyota responded

That's what we love to hear, Greg! Thank you for visiting us and for trusting us with your service needs. We hope to work with you again in the future!

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