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Fremont Toyota

Fremont, CA

4.6
5,851 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,852 reviews

September 05, 2021

very good experience. a little bit of a long wait. i like to be in and out but took four hours. would rather it take only two More

by SCOTT8473
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Noori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Fremont Toyota responded

We appreciate you for taking the time to leave a review. Your satisfaction is very important to us, so we sincerely apologize for the wait. We hope to have the opportunity to work with you again in the future. Thank you again for this information about your visit. Take care!

September 03, 2021

Came in for tires and was pleased that they had my size in stock and was able to put them on while i waited. thank you for the great service I will be back More

by BCEREFICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SARA TELLO
Sep 03, 2021 -

Fremont Toyota responded

Thank you for the kind feedback! It is fantastic to hear that you enjoyed smooth and seamless service during your time with us at Fremont Toyota- that is exactly what we aim for! We appreciate you choosing us for your automotive needs and look forward to your return.

September 03, 2021

I received great support from Fremont Toyota. I was given a choice of cars to test drive and found the one that was right for me. I will definitely refer family and friends. More

by ARYAN8779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Fremont Toyota responded

Thank you so much for sharing this feedback with us and for choosing Fremont Toyota! We look forward to working with you more in the future!

September 03, 2021

I had a roof cross bars and a trailer hitch installed. They were supposed to come with this vehicle and did not. So the trailer hitch is not a factory set. More

by MARKSANGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Fremont Toyota responded

Thanks for taking the time to let us know how we did! We're glad we were able to get your vehicle all taken care of. If you ever need anything else from us, please don't hesitate to reach out. Have a great day!

September 02, 2021

The service was friendly. The price was higher than most people would normally pay including myself, but I needed the vehicle and there was no selection and the dealership knew they had me over a barrel so More

by MARKSANGI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Fremont Toyota responded

We appreciate your honest feedback. It is good to hear that our team was friendly, however, we are disappointed to hear that you left us feeling less than fully satisfied. Our team has made pricing decisions to reflect both low inventory and high demand due to market externalities, and we appreciate your understanding as we navigate these difficult times. We value your business with us, and hope that we may have the opportunity to serve your automotive needs in the future. If you have any further comments or questions for us, please feel free to contact our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com. Thank you and take care.

September 02, 2021

I felt like at the end of the day, I paid more than what I negotiated for. The salesman and his manager seemed to rushed my time so I wouldn't negotiate. After all, I think I got a good xar. More

by PHAMNGAN2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Fremont Toyota responded

Thank you for sharing your feedback. We are happy to hear that you are pleased with your vehicle selection. However, it is unfortunate to hear that you left us feeling less than completely satisfied with your visit. We take customer service very seriously, and because of that, we will be taking your comments into account so that we may improve our customer experience. If you have any further comments or questions for us, please feel free to reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com. We value your business with us and look forward to the opportunity to take care of any of your automotive needs. Thank you!

September 01, 2021

The staff at Fremont Toyota treat you like fam. All the staff is Great and Knowledgeable on Vehicles. I will Refer friends and family to them More

by SM_CO_ESC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Fremont Toyota responded

Thank you so much for this amazing review! We are so glad to hear that the whole team made your visit so easy and enjoyable. Please let us know if you need anything else!

September 01, 2021

I accidentally booked with Hayward Toyota Service. The Fremont team helped me anyway and had me out of there is a quicker time than quoted More

by lillymcintyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2021 -

Fremont Toyota responded

Thank you for sharing your experience with us! We're glad we were able to get you taken care of and in a timely manner. Thank you for choosing us and we hope to see you again in the future!

September 01, 2021

I had an excellent support from the employees at fremont Toyota, they helped me purchase my first brand new car in no time. Overall great service and attention. More

by maritolop87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fahim Ahmad
Sep 02, 2021 -

Fremont Toyota responded

We really appreciate the review! We love to hear that Fahim, Robert, and the whole team were able to get you the new car you were shopping for. If there is anything else we can do for you please feel free to reach out. We hope to work with you again in the future!

August 31, 2021

I had a great experience, it's my 1st time purchasing a Toyota Tundra and I am so happy with the customer service and how they worked with us financially as well thank yoy More

by Joanajaneth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2021 -

Fremont Toyota responded

Thank you for the review! We appreciate your kind words about our team, they will be excited to hear that they were able to make your visit a great one. If there is anything else we can do for you please do not hesitate to reach out. We look forward to seeing you again soon!

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