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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

4.5
2,279 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,279 reviews

March 22, 2025

The repair was completed satisfactorily but I really think the work order should actually state what the customer said. The work order said "Customer states squeaking noise coming from passenger side sl More

by ejguyer1
Recommend Dealer
Yes
Employees Worked With
Taylor Goode
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We would appreciate it if you could reach out so we can address the problem with the work order details further. Your feedback helps Frisco Chrysler Dodge Jeep Ram improve our services and accuracy in documentation.

Mar 26, 2025 -

ejguyer1 responded

I don't know who is responding to this but I did discuss it with the service manager and he didn't think it was a problem. I do want to reiterate that the repair was done quickly and properly and there have been no additional problems but I just don't like having a document of record stating that I said something completely different from what I actually said. That's just not good records keeping. This repair was completely dependent on the service writer telling the mechanic what I actually said.

March 22, 2025

I have been using this dealership for sevice since I bought my Jeep used in 2021. I have never had an unpleasant experience. The customer service is incredible. More

by cbstradling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thanks for choosing us since 2021, we appreciate it. All the best with your Jeep.

March 22, 2025

Great service by Advisor, amazing customer service Will return back for other services will recommend More

by mavs1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We really appreciate your kind words. Our team looks forward to your next visit at Frisco Chrysler Dodge Jeep Ram.

March 22, 2025

John was professional, prompt and clear in his approach. I was happy to use dealer services More

by claytonharbeck
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We're pleased to know that you're satisfied with our services.

March 21, 2025

Brian was personable, and kept me updated with what was going on with my vehicle. More

by TATGRL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We are glad to hear that you were kept informed throughout the process.

March 20, 2025

I found this dealership easy to work with, and Dominick was friendly and respectable, he never came across pushy as most salespeople do. More

by JACOMIKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Inness
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're glad to hear you found our team easy to work with and respectful. Take care.

March 20, 2025

We’re honest, up front about the pricing and stayed true to the end. Didn’t try and oversell in finance either. Overall good experience. More

by Bamlcrawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We’re pleased to know our team at Frisco Chrysler Dodge Jeep Ram met your expectations. Take care.

March 20, 2025

I think the advisor could have informed me that, just to read ( diagnose a problem) was over 250$. Which is outrageous. More

by mata041703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review. We are always looking for ways to improve and I would like the chance to address your feedback regarding the price of a diagnosis performed by our Service Team, as well as the level of communication you received. Can you please email me with your preferred contact information? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 19, 2025

The staff is very friendly! Brad and Serena made the entire car buying experience smooth and enjoyable. I would highly recommend visiting the dealership for any future purchase More

by chefpudge7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Gilliard
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback about your car buying experience at Frisco Chrysler Dodge Jeep Ram. Our team appreciates the recommendation and aims to continue delivering a smooth process.

March 18, 2025

David Pham is an excellent advisor. He took care of me and gave me the recommendations I needed to decide correctly for my car's service More

by Nick K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pena
Mar 25, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team could assist you with your car's service at Frisco Chrysler Dodge Jeep Ram. Wishing you safe and satisfied travels ahead.

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