Frisco Chrysler Dodge Jeep Ram

Quick & friendly service. Found salesman Jaylon online, and he did an awesome job of communicating with us and finding a deal that was spot-on the car of my wife’s dreams. We flew from the Amarillo area ju and he did an awesome job of communicating with us and finding a deal that was spot-on the car of my wife’s dreams. We flew from the Amarillo area just to buy from this car lot; that’s how great they were & how well they treated us! More

Cody took the time to explain what was currently needed and upcoming care for my Jeep, the benefits of choices and great options for prices and payments. Outstanding customer service. This is definitely and upcoming care for my Jeep, the benefits of choices and great options for prices and payments. Outstanding customer service. This is definitely the place to buy and service your vehicle. More

Whenever I come in for service here, I'm always treated as a VIP. It was great seeing and working with Cody. He is phenomenal and goes way beyond the cal of duty in terms of customer service. While you're as a VIP. It was great seeing and working with Cody. He is phenomenal and goes way beyond the cal of duty in terms of customer service. While you're vehicle is being serviced, Cody keeps you abreast of the status and asks if there is anything else that you need during the interim. They're always running some savings deal that he will inform you of as well. Once your service is done, Cody makes sure that his customers get the VIP exit by having your vehicle parked just outside the Service Department. If it's cool outside your AC is cold and if its cold outside your heat is running for you. Please do what y'all have to do to keep Cody there (BIG BONUS) and happy. I also enjoyed meeting and talking with Brad (the head Service "Boss"). He meets, greets and talks with customers who are getting their car serviced. He definitely has a knack for customer service. He is also a keeper. More

Frisco’s new service manager from Atlanta will not honor any commitments made by the previous service manager. Good luck to others. We won’t be going back and I even have a prepaid service plan. any commitments made by the previous service manager. Good luck to others. We won’t be going back and I even have a prepaid service plan. More

I received absolutely stellar service from Augustine Flores and Sales Manager Stephen Bruneau! I’ve been coming to this dealership for several years, but this was by far the best sales experience I’ve h Flores and Sales Manager Stephen Bruneau! I’ve been coming to this dealership for several years, but this was by far the best sales experience I’ve had, and not just with Jeep dealerships. They were knowledgeable, courteous, personable and genuine, with absolutely no sales gimmicks or pressure. I’ve shopped around for months, but received the best deal that was possible from these gentlemen, for the vehicle that I wanted. Cannot recommend them highly enough. Sales process was smooth and easy from start to finish, and I could not be happier with a sales crew or the vehicle I got! More

Always had exceptional service from this dealer. I will drive the 30-40 minutes to get to this location as opposed to the one around the corner from us. drive the 30-40 minutes to get to this location as opposed to the one around the corner from us. More

Happy with our service. Vinnie was very responsive and helpful. He knows cars and really worked hard to earn our business. Thanks for a great experience. helpful. He knows cars and really worked hard to earn our business. Thanks for a great experience. More

Customer service excellent. Knowledge of my vehicle coupled with a willingness to investigate or confirm an issue is a winning formula. Have a relationship with this dealer over 3 Jeep vehicles and hig coupled with a willingness to investigate or confirm an issue is a winning formula. Have a relationship with this dealer over 3 Jeep vehicles and highly recommend it. I trust them to be truthful and straightforward. All personnel are friendly and courteous. More

Bait-and-switch I purchased a new vehicle from them in December. Apparently they hit my credit report with 7+ inquiries, depending on which credit report you're look I purchased a new vehicle from them in December. Apparently they hit my credit report with 7+ inquiries, depending on which credit report you're looking at. I go this weekend go see about doing a trade in on a different vehicle. They couldn't meet me where I wanted, so I left and went to a different dealership. They texted me while I was there that they would meet me where I needed to be, so I left the second dealership and went back. They have already ran my Experian there and can see that I meet the criteria for the special rate. Then I'm told we're waiting on "special approval" for the special rate. Why? 2 out of 3 of my credit reports had a score of 700 and 722. One was a 698. I was told by the finance guy that "they are so buy the book - we Always use Experian but their system is down so they went bureau shopping on you and unfortunately the Equifax is 698, so we just need manager approval from their side, and they don't want to do it because of all the recent activity on your report (keep in mind, that was from 3 months ago when they ran my credit and excessive 7+ times for my new vehicle purchase). Then all of the sudden it's "Great news! We got the approval", and I am taken to the office to sign the paperwork. Oh wait, just kidding. The guy gets pulled out within a few minutes and the next thing you know, his manager comes in and says "well, we got the texted approval from our rep, but since it's so late we can't get anyone at Chrysler financial to answer the phone....so there's nothing we can do". They wasted an entire day of my weekend. I lost a good deal on a vehicle at a different dealership because of this dealerships lies and manipulations. The above is a much abridge version but I was told the entire way it was a sure thing, that "just waiting on the manager to get back to the office, just waiting on this, etc". They jerked me around for HOURS and then go as far as to start printing to finance documents to have me sign before telling me "oh sorry.....you're not eligible". More

Parrish in the service department was very attentive and polite and answered ally questions The driver that took me home was very cautious and attentive polite and answered ally questions The driver that took me home was very cautious and attentive More