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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,699 Reviews

1,699 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 17, 2025

Very helpful and pleasant . Explained everything. Deserves a raise for going above and beyond. Yeah More

by michaelsdebjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team provided such helpful service here at Frisco Chrysler Dodge Jeep Ram. Thank you for the feedback.

May 17, 2025

Davis was an excellent Service Advisor. He went above and beyond my expectations when I brought in my Jeep for a routine oil change. He made sure all went smoothly and is the best Advisor More

by Erika M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team made your experience with us a great one during your Jeep oil change. Thank you for sharing, and drive safely!

May 17, 2025

Service advisor was great! Two bits of feedback: 1) This is my third oil change with this dealership where I was offered a free car wash, I accepted, and they never wash it. More

by peter.hefley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are pleased to hear about the positive service you received from our team. We will review both matters regarding the car wash offering and service scheduling website for improvements. Thank you for bringing them to our attention so that we can look into these issues.

May 16, 2025

This was my first time at the dealership. Brian was awesome from the hump! Super friendly and more importantly super informative. He didnt leave any room for surprises. Made very helpful sugg More

by terrimacintrye76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're very glad to hear you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. It's wonderful to know they assisted you in such a helpful way. We look forward to serving your needs again in the future.

May 16, 2025

Very easy to schedule with the dealership and great waiting area if you plan to hang around while work is being done More

by eming.saung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with scheduling and our waiting area. We hope to see you again at Frisco Chrysler Dodge Jeep Ram.

May 16, 2025

Found a problem and wanted an obscene amount just to diagnose. Even then they were not sure if could be fixed. Dealership is far to expensive without enough knowledge to be competent. More

by JOSHUA.M.EHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here, and would like the opportunity to discuss your experience with our Service Team about the cost associated with the diagnostics of your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Robert Stickles Service Manager robertstickles@greenwayauto.com

May 16, 2025

Average service , long service/ maintenance time / friendly staff …clean facility .. timely service and maintenance update messages More

by guptareshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your patience and are glad you found our staff friendly and facility clean.

May 15, 2025

It was easy to set the service department appointment online. I arrived earlier than my appointed time; nonetheless, John checked me in and got the service order started. I received text messages with up More

by leticia63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service department. We're glad to hear that everything went smoothly and that you're pleased with the services at Frisco Chrysler Dodge Jeep Ram.

May 15, 2025

Took care of my truck. Couldn’t complain about anything. Customer service is great. Would return. More

by michael.d.smith39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're glad to hear that our team at Frisco Chrysler Dodge Jeep Ram took good care of your truck.

May 15, 2025

This is hands down the best service department I have ever dealt with. They always take great care of me and my vehicle. More

by roscian.beedle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your experience with our service department. At Frisco Chrysler Dodge Jeep Ram, we aim to always take great care of you and your vehicle. Thank you for sharing your thoughts with us!