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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.5
2,075 Reviews

2,075 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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August 31, 2025

Excellent customer service! Very knowledgeable. Explained what my truck needed and how things worked. Looking forward to coming back. More

by CLANNIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words, and we're glad to hear you found our team knowledgeable. We appreciate your feedback about your truck experience with us.

August 31, 2025

This was my first experience with the dealership. They were friendly and efficient. I highly recommend this dealership for your all your service needs. More

by wendyannelatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recommending Frisco Chrysler Dodge Jeep Ram. We're glad to know our team's service was friendly and efficient.

August 31, 2025

Derrick was very helpful in helping resolve the issues with our new Ram 1500 Limited. More

by 4k5tmt6tdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad our team could assist you with the Ram 1500 Limited. All the best from Frisco Chrysler Dodge Jeep Ram.

August 31, 2025

Derrick is the best communication is always great and will always makes sure my car is in great hands.🤍 More

by Yanetrubio0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your positive experience with our team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram!

August 31, 2025

Calling the dealership is horrible . Takes for ever to get to talk to a person . Also making an appointment would be nice if their actually at dealership not FL More

by mark5diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're constantly looking to improve, and we will look into these concerns regarding call wait times and appointment locations at Frisco Chrysler Dodge Jeep Ram.

August 31, 2025

Longer wait than expected. Arrived at 730 AM and left at approximately 1245. Remained patient with hunters help More

by jonesjones375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the time taken for your recent visit. Whenever you can, would you reach out to me directly so we may discuss this further? Sincerely, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

August 30, 2025

The service was good. I appreciated the car repair guy texting me with update the most of the service. More

by ACKINDRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that our team's communication met your expectations during the service.

August 30, 2025

Great process and very convenient. David is great. Always professional to work with. Highly recommend. More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Hunter is amazing! Always doing what he can to help us and going above and beyond! Give that man a raise! More

by natashiajarmon
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Pearce
Aug 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We’re glad our team is providing such great support. Thank you for the fantastic feedback about Frisco Chrysler Dodge Jeep Ram!

August 29, 2025

Told Davis the issues I was having. he jump right on it to get it taken care of and gave me a date that I could bring the vehicle in since it needed to go to a body shop as well once I' More

by rhcandler
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Pham