Front Royal Ford

Everyone I interacted with were great. The website needs to be updated though.......I scheduled an appointment for oil change and tire rotation and was told after I arrived that they do no The website needs to be updated though.......I scheduled an appointment for oil change and tire rotation and was told after I arrived that they do not accept appointments for those services. That would be great to know but the website did not specify which services were first come first served. More

I will never go there again after spending $1400 a few weeks ago they lied and said I had bad break pads when they were just replaced weeks ago they lied and said I had bad break pads when they were just replaced More

I was treated with great respect as I walked in there to look at a specific vehicle. I was told that you will walk out of here today with that vehicle and I did. The salesman that talked to me was extremely look at a specific vehicle. I was told that you will walk out of here today with that vehicle and I did. The salesman that talked to me was extremely helpful and offered me a chance to try it out and I did and I was very pleased. Everyone in the dealership was very friendly and helpful. Would definitely refer them to my friends. More

Friendly,courteous, professional. Bought my explorer in California and had warranty issues that they helped resolve. A very positive experience. Bought my explorer in California and had warranty issues that they helped resolve. A very positive experience. More

We had a great experience at the dealership and a top notch sales and the finance personnel was excellent notch sales and the finance personnel was excellent More

WE HAD A GREAT EXPERIENCE WITH THE PURCHASE OF THE FORD F250. THANK YOU AGAIN. F250. THANK YOU AGAIN. More

Was an amazing experience, everyone was friendly. Was a little nervous about the idea of buying a vehicle new, but nishi took the time to go over everything with me. She was very good with the kids. Was a little nervous about the idea of buying a vehicle new, but nishi took the time to go over everything with me. She was very good with the kids. Will definitely be back for my next vehicle:) More

Always a pleasure. Knowledgeable and friendly. Never bought a vehicle there, but love the Service Department. Knowledgeable and friendly. Never bought a vehicle there, but love the Service Department. More

Not so much about the dealership but the lady I was working with Nishi Kumar very very easy to work with and very knowledgeable working with Nishi Kumar very very easy to work with and very knowledgeable More

I feel I should preface this by saying I have never bought a vehicle from Front Royal Ford. That being said my experience with their Repair shop was top notch. The staff was very personable and they me bought a vehicle from Front Royal Ford. That being said my experience with their Repair shop was top notch. The staff was very personable and they meet and exceeded my expectations. I guess my only complaint would be that they didn’t leave me the keys to the Mustang Mach 3 that they left at my house when they picked up my vehicle. I would have very much enjoyed taking it for a test ride for a couple of days. Other than that my experience was Five Stars all the way. More