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Front Royal Ford
Front Royal, VA
977 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 977 reviews
September 15, 2020
I'm not a fan of dealerships. I hate the stereotypical "car salesman" most people think of, but Front Royal Ford is anything BUT. Destiny was wonderful to work with and seriously had the patience of a sai "car salesman" most people think of, but Front Royal Ford is anything BUT. Destiny was wonderful to work with and seriously had the patience of a saint with my purchasing situation. They were incredibly accommodating and provided the best service. I was able to buy my dream truck, waited 18 years for one, and it was the most painless experience I've ever had in buying a car. You can tell everyone who works here are get along really well and its a huge large family and they bring you in and treat you like on of the members. Great experience and I would definitely recommend to buy from them!! Thanks for much Destiny for getting me into my Dream Truck!!! :D More
by smm4sa
Employees Worked With
Destiny Walker
September 15, 2020
Employees did not wear mask and did not wipe Vehicle down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer's safety. More
by CWNEFF
Verified CustomerEmployees Worked With
September 13, 2020
New dealership for me. Was not happy anymore with local Ford service. So now I will travel a little further and hope each visit is as good as the first 2. 1 as buyer, 1 to service. Ford service. So now I will travel a little further and hope each visit is as good as the first 2. 1 as buyer, 1 to service. More
by Shelbyman
Employees Worked With
Billy Albright
September 12, 2020
I have been taking my vehicles to Front Royal Ford for years. I can expect quality service at a reasonable price. I don't even own a Ford anymore but continue having my vehicles serviced there. I would de years. I can expect quality service at a reasonable price. I don't even own a Ford anymore but continue having my vehicles serviced there. I would definitely recommend their service center. More
by Dave
September 10, 2020
Please send these to wmcarnegie@yahoo.com as I come in to get maintenance; my wife does not come in for maintenance. More filler words....... get maintenance; my wife does not come in for maintenance. More filler words....... More
by None
Employees Worked With
September 05, 2020
The sales man Jared Rosenberger was very helpful on my purchase on my new Ranger. The purchase went very smoothly. The people at this dealer ship was very friendly and knowledgeable. purchase on my new Ranger. The purchase went very smoothly. The people at this dealer ship was very friendly and knowledgeable. More
by Vpullin02
Employees Worked With
Jared Rosenberger
September 04, 2020
Service dept is top notch Aimee and Zack have been the 2 advisors that I have dealt with.They listen to your problems and make sure its on the Ro for the tech to read.Never had a problem great place to buy advisors that I have dealt with.They listen to your problems and make sure its on the Ro for the tech to read.Never had a problem great place to buy and for service More
by blblythe
September 04, 2020
The service writer was very friendly, and worked to get my car in and out in a timely manner. It was a very pleasant experience and I always recommend them to my friends. my car in and out in a timely manner. It was a very pleasant experience and I always recommend them to my friends. More
by mpence2
Employees Worked With
Michael Seal
September 02, 2020
I came in looking at one car, but ended up leaving with another that I loved!! Destiny was easy to talk to and ask questions, she was super friendly and eager to help me find a car that I liked. After test another that I loved!! Destiny was easy to talk to and ask questions, she was super friendly and eager to help me find a car that I liked. After test driving a few, I knew from the fair price and experience that they had the car for me. I would highly recommend Destiny Castro and everyone at Front Royal Ford if you are looking for a car. More
by troy_fultz
Employees Worked With
Destiny Walker
September 01, 2020
Outstanding customer service from Jared and every single employee there. All the way back to the financing department they all went out of their way to make sure that we felt like family. There isn’t a deal employee there. All the way back to the financing department they all went out of their way to make sure that we felt like family. There isn’t a dealership that he’s even come close to the experience that we had. We love the truck and. Bottom line is if you want to know what it’s like to have a dealership that works with you and not feel taken advantage of then Front Royal Ford is where to go. Thank you guys for making this old mans dream come true! Sincerely, Danny Schools More
by Dschools111
