Caitlyn Smith

I had an outstanding experience at Front Royal Ford from start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took the time to answer all of my questions, explained every detail clearly, and never made me feel pressured. Their customer service is truly exceptional. Everyone was knowledgeable, honest, and treated me with kindness and respect. It’s clear that they value their customers and work hard to build lasting relationships, not just make a sale. The dealership is clean, well-organized, and has a great selection of vehicles. The entire process was smooth, transparent, and efficient. I left feeling confident that I had made the right decision. If you’re looking for a dealership that is trustworthy, professional, and truly cares about its customers, I highly recommend Front Royal Ford. Thank you to the entire team for such a wonderful experience—I will definitely be recommending you to my family and friends and will gladly return for future vehicle purchases. More

by pattytg01 Verified Customer Verified Customer

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Always a pleasant experience. Professional, friendly and extremely competent. I drive 85 miles round trip to use the services of Front Royal Ford even though there are alternativ Professional, friendly and extremely competent. I drive 85 miles round trip to use the services of Front Royal Ford even though there are alternatives much closer to home. More

by rlstevensphotography Verified Customer Verified Customer

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Very good dealership with beautiful people. I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter w I am very staisfied how they help me in getting a car of my choice. Specially Mr.Tony he helped me out of the way to sort out the finacial matter with the bank. More

by arslanaviator35 Verified Customer Verified Customer

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Fantastic service, I went in with my high mileage Camry, showed them the current offer from carvana, and they said no problem we'll match! Within 15 minutes all the paperwork was done, and got a ride home f showed them the current offer from carvana, and they said no problem we'll match! Within 15 minutes all the paperwork was done, and got a ride home from Caitlyn! Have me a nice cold bottle of water, heard the sales people talking about current and past sales while doing paperwork, everyone was super friendly and awesome. Highly suggest if you need anything from here, go to them first! They'll do what they can for you! More

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It was a great experience, I did not feel pressured, they took the time to make sure the vehicle was a good fit for me and my needs. Everyone there was pleasant and friendly. I would recommend Front Royal Fo took the time to make sure the vehicle was a good fit for me and my needs. Everyone there was pleasant and friendly. I would recommend Front Royal Ford to anyone that is in the market for a new or used vehicle. More

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I wish to revise my review everyone encountered at this dealership is happy, fun and pleasant dealership is happy, fun and pleasant More

by thegil Verified Customer Verified Customer

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I bought two f550 frotm this delarship! They were very helpfull .thank u so mach They were very helpfull .thank u so mach More

by donadze23 Verified Customer Verified Customer

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This was our first experience with Front Royal Ford and I highly recommend them to anyone in the market for a new vehicle. Caitlyn and all the staff that helped her were courteous and thorough in understand highly recommend them to anyone in the market for a new vehicle. Caitlyn and all the staff that helped her were courteous and thorough in understanding what we were looking for in our new Maverick. They went out of their way to ensure we got the truck with the right features to suit our needs at a good price. More

by bill@corishfamily.net Verified Customer Verified Customer

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We have worked with this dealership over 50 years. They are professional, friendly and convenient Our recent Salesman -Troy Lohr- was so patient Ruth is as he helped us learn about our new 2024 Expl They are professional, friendly and convenient Our recent Salesman -Troy Lohr- was so patient Ruth is as he helped us learn about our new 2024 Explorer . We are pleased with this dealer. More

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Dealer and sales person were very helpful to me in choosing my options on the vehicle choosing my options on the vehicle More

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