Future Nissan of Folsom

Love These People!! I LOVE my new Nissan! While waiting for my new "baby" to arrive watched football with the crew, all a bunch of great people! Especially Tyeler and D I LOVE my new Nissan! While waiting for my new "baby" to arrive watched football with the crew, all a bunch of great people! Especially Tyeler and Don! Took her in for the extra goodies the service guy (Richard) was awesome kept me informed all the way. Highly Recommend! Not your typical high pressure, in your face, buy buy buy now now now!!! Sales. I was able to take my time and ended up THRILLED with my new car! More

Excellent service at Folsom Nissan The service department always proves wonderful care for my Nissan Murano. Mike Bench was my service Representative, and is very friendly and professio The service department always proves wonderful care for my Nissan Murano. Mike Bench was my service Representative, and is very friendly and professional in his dealing with his customers. Work was performed in a timely matter, and Mike suggested and additional service needed to increase the safety of the Murano, which was covered by my warranty. Excellent service! More

Car Service Appointment Service Rep Richard Holloway was very helpful. We had an appointment with the service department to have our new Nissan serviced. We were treated very Service Rep Richard Holloway was very helpful. We had an appointment with the service department to have our new Nissan serviced. We were treated very well and everything was done promptly. They even washed and vacuumed the car for us. We are very impressed with the quality of work as well as the courteous staff. I would buy another vehicle from them in the future. Dave More

Highly Experienced & Highly Recommended The most experienced team ever. My 3rd vehicle purchased at this location. I highly recommend this dealership . Best service in class!! I'm a Very The most experienced team ever. My 3rd vehicle purchased at this location. I highly recommend this dealership . Best service in class!! I'm a Very Satisfied customer. More

Took my car for service Sean did a very good job. Was friendly and took care of the car service promptly, answered all my questions. Very good customer service. Thanks Sean did a very good job. Was friendly and took care of the car service promptly, answered all my questions. Very good customer service. Thanks More

Excellent Service I took my car to Nissan Folsom lake to fix the gas door cap. There was also one recall for the Versa. Micheal Bench called me later and said your car I took my car to Nissan Folsom lake to fix the gas door cap. There was also one recall for the Versa. Micheal Bench called me later and said your car was making knocking noise during the test run and after diagnosis they found out that there is some metal pieces in the engine oil and some part of the engine needs to replaced. I am greatly appreciated to Micheal Bench, he could have ignored the knocking noise and just had fix the recall. Him and his team fixed the care engine and it was under warrenty because of after fixing the recall. When I got my car back I noticed that AC is not working. Micheal immediatly worked on the AC problem with his team and did not charge anything. I really appreciate him, his team and his managment for being very honest throught out the service time. Thanks again. More

Great Experience at Future Nissan of Folsom First of all I do not care to shop for cars. However, Andrew and Don at Future Nissan of Folsom made it a great experience. We travelled 3 hours to First of all I do not care to shop for cars. However, Andrew and Don at Future Nissan of Folsom made it a great experience. We travelled 3 hours to visit their place. They were friendly and honest and over the top occomodating. We went to purchase a specific car and they never played the usual game of trying to sell you something you don't want. We found exactly what we wanted at a great price. I highly recommend this dealership. More

Future Nissan I had a great experience at Future Nissan. The staff was helpful and down to earth. They were willing to work with me on price until I felt comfortabl I had a great experience at Future Nissan. The staff was helpful and down to earth. They were willing to work with me on price until I felt comfortable. I would buy another car from this dealership. More

A stress free car buying experience I took my wife to browse new Nissans at Future Nissan. Hector was an excellent salesperson who bent over backwards to help us find the vehicle we need I took my wife to browse new Nissans at Future Nissan. Hector was an excellent salesperson who bent over backwards to help us find the vehicle we needed as we start a family. He pushed to get us a price that we could afford. Hector is the best! Get over to Future Nissan and he'll help you find what you need. More

What a horrible experience! These people are so unprofessional and unscrupulous it’s not even funny. You know those things you read about dealerships being slimy and playing games like bait and sw unprofessional and unscrupulous it’s not even funny. You know those things you read about dealerships being slimy and playing games like bait and switch? Well this place does it all. I thought those days are over – but not here! Future Nissan (and as far as I’m concerned all the ‘Future’ dealerships) are as slimy as they come. So let’s get to the meat of the matter shall we? It all started with an internet quote from Mr. M saying he could met my TrueCare price and could even find me the color of vehicle I wanted even if they had to order it for me! I made an appointment for a 7:30pm test drive and the headed out. This is when things started to get bad – when we arrived we were told the car was at their ‘storage’ location and we would have to drive out to get it, well that turned out to be Rocklin, where all the other Future dealerships keep their inventory. So that took an entire hour…..at least I got to drive the truck back, which was pretty much like test driving it, even though now I think they just got me to drive the lump of coal to their dealership for free. The truck was what I wanted – except for one big problem, the color – it was black on black. Personally I don’t want to drive around a microwave with wheels since I live in the Sacramento area. So we get back to the dealership and start working on the price – right away I tell them I have a loan approved through my credit union (which they were even running a special with that weekend…) but they still asked me to fill out an application and ran my credit! They really wanted me to get Nissan financing at some ridiculous rate (I have excellent credit – 4.99, what are you smoking?) Then the truck they say that they found in my color was not actually the color I wanted but a different color. This was after we had agreed on a price and everything. Then the truth came out (if not briefly)….would I buy the microwave on wheels if they threw out a ‘crazy’ price? Can you say bait and switch? Very good class! You all get gold stars! They had absolutely no interest in selling me the truck I wanted but selling me what they wanted to unload. By that time it was almost 10:30pm and we told them to call us the next day, which they promised they would do. Next day comes – do they call, of course not! That should have been the end of it but I decide to go down with the wife again for more punishment. We had decided to get the truck even if the color was a little different, we still liked it. When we got there everyone totally ignored us (we all know when we are being ignored on purpose, don’t we…) finally one of the ‘salespeople’ (I do use the term very loosely here) came over. He pretended to not know who we were and if we were waiting on Kevin (who the xxxx is Kevin?) Basically he said he could not find any of the paperwork from last night (how the xxxx does that happen? Nice to know all my confidential information can be just ‘misplaced’) and could not find the agreed upon price. Instead he quoted us a price that was thousands more than what we had discussed less than 24 hours ago! Oh said Mr. C. , “If Mr. Jack hole was here we could get you that price, but since he is busy cleaning the toilets I just can’t get there” That was it – we left in disgust! So my advice? DO NOT DO BUSINESS HERE – stay clear!!!! What a bunch of bold face liars and cheats! More