Back

Future Nissan of Folsom

Folsom, CA

4.8
1,159 Reviews
At Future Nissan of Folsom we have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership

12610 Auto Mall Cir

Folsom, CA

95630

Directions

By Type

Showing 1,159 reviews

November 29, 2022

I had a appt and it still took two hours for a oil change and multipoint inspection. More

by LCHAPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Dec 02, 2022 -

Future Nissan of Folsom responded

Lchaplin, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 608-5300 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 29, 2022

Very knowledgeable. Anthony answer all my questions. Anthony , Matt and Angela worked with me not only to get what I wanted but also Matt worked miracles to get me the r More

by OLIVER_CARMEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Urbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tou Kong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt manager and Anthony sales
Dec 02, 2022 -

Future Nissan of Folsom responded

Oliver_carmen, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Future Nissan Of Folsom!

November 24, 2022

Future Nissan of Folsom has excellent service! They are friendly and reasonably priced! We not only bought our car here but will service it here as well. More

by AALEJADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison
Nov 29, 2022 -

Future Nissan of Folsom responded

Aalejado, thank you for your kind review; we are happy to pass along your comments to the team here at Future Nissan Of Folsom! If you're ever in need of more help, please let us know!

November 21, 2022

First time taking my car to Future Nissan of Folsom and the experience was great! Appreciate the communication, service was quality, and staff was very friendly. More

by COACHCJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

Future Nissan of Folsom responded

Coachcjones, we are so pleased you enjoyed your visit to Future Nissan Of Folsom! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Fast and friendly service. Service was done right the. First time. Addison was nice and helpful. More

by BROCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison
Nov 15, 2022 -

Future Nissan of Folsom responded

Hi Brocktwo, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

November 10, 2022

Mr. Johnny Thach, I don't you usually do reviews. But after you help me and my girlfriend resolved a finance issue that was supposed to be an easy fix and the individual, we did the transaction is giving More

by Mirai
Recommend Dealer
Yes
Employees Worked With
Johnny Thach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Future Nissan of Folsom responded

Mirai, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Future Nissan Of Folsom!

October 29, 2022

Addison has been great in the service Dept but my car is still not fixed and smoking everywhere! Now they can’t get me back in because they don’t have any rentals available! More

by SHANNONPINGREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Addison in service
Nov 02, 2022 -

Future Nissan of Folsom responded

Shannonpingree, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 608-5300 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 28, 2022

I keep coming back to Future Nissan of Folsom because of the service they provide everytime More

by CCSMITHXSTITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in Service Dept
Oct 31, 2022 -

Future Nissan of Folsom responded

Hi Ccsmithxstitch, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 26, 2022

I’m alway taken care of when I go in to this dealership, and today was no different. I was in and out in less than the estimated time and have no complaints. More

by JENQ63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Oct 29, 2022 -

Future Nissan of Folsom responded

Thank you, and have a fantastic day!

October 25, 2022

I was told when scheduling that the work would take up to 2 hours. Upon arrival, I was told it would require up to 4 hours. There was no apology for the incorrect information. More

by MDHOFFMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
Oct 28, 2022 -

Future Nissan of Folsom responded

Mdhoffman, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (916) 608-5300 to speak to our manager directly.

...
5
...