
GMC of Riverfront Park
Spokane, WA
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630 Reviews of GMC of Riverfront Park
I have been going to GMC for a few years now. They always are on top of it, honest and squeeze you in. Eric in the service center is my go to every time. You won’t be disappointed. They always are on top of it, honest and squeeze you in. Eric in the service center is my go to every time. You won’t be disappointed. More
The personnel I encountered within the dealership are knowledgeable, friendly, caring folk that seem to keep the customers commitment to their respective automobiles in mind. knowledgeable, friendly, caring folk that seem to keep the customers commitment to their respective automobiles in mind. More
Employees are great. Phone system ever since the new owners took over is horrible. Hard to get ahold of or get a call back. Phone system ever since the new owners took over is horrible. Hard to get ahold of or get a call back. More
Had major issue with transmission while the dealer was hacked. The customer service has been nothing less than stellar considering circumstances and parts delay! hacked. The customer service has been nothing less than stellar considering circumstances and parts delay! More
We have had a hard time with communication from the service center. We had to call on our own to ask when our car was ready and it was already done, we just hadn’t received a call. If we hadn’t called service center. We had to call on our own to ask when our car was ready and it was already done, we just hadn’t received a call. If we hadn’t called to check we would still be waiting on the car. The staff is friendly and nice but we would appreciate more prompt communication. This also happened with hearing back from the warranty for an issue with our car. We waited over a month to get our shifter fixed on a car we purchased only a few weeks before having the issue. My father in law came in and talked to someone he has worked with (not who was helping us) and we received a call the next day that we could finally get it fixed. We would appreciate better communication and timeliness. We do appreciate the friendly faces of the staff and love our car, just feel we could have received prompter service elsewhere. More
It's the closest dealer for me to use. I wish they would have asked me (as I forgot) or looked up themselves about my reward points as it would have saved me money on my oil change. Why el I wish they would have asked me (as I forgot) or looked up themselves about my reward points as it would have saved me money on my oil change. Why else would I have reward points? More