GMC of Riverfront Park

I took my truck in for an oil change and was told it'd be about 1.5 hours. 5 hours later it was finally ready..... I use my truck during the day for work so this was a big inconvenience. I called to check on about 1.5 hours. 5 hours later it was finally ready..... I use my truck during the day for work so this was a big inconvenience. I called to check on the status at 1230 and was told theyd been slammed all day and hadn't been able to get to it yet (if this was the case I work litteraly 2 min away and would have brought it when they were ready), this was not the case though it just got put to the back of the line dispite having an 830 appointment. When I walked back to pick it up I was told the service tech (Lance) marked it as a "drop off" so it just sat there all day. No compensation/discount or as much as a coupon were offered but said they'd make a note next time, and sorry... If it wasn't for the warranty for life I have through them I would not be taking my truck back here. Very disappointing as I've always loved this dealership. 😞 More

Always reliable. We’ve been taking our vehicles here for service for almost 30 years We’ve been taking our vehicles here for service for almost 30 years More

Always thorough and treat me like a valued customer. I appreciate the effort that they make. I appreciate the effort that they make. More

Great service! Take care of all my car issues. Would recommend if you want reasonable priced service Take care of all my car issues. Would recommend if you want reasonable priced service More

Very inviting and easy to work with! Clean store with lots of inventory.Thank You! Clean store with lots of inventory.Thank You! More

Fast service on oil change and cabin filter could have shown me where car was parked after service didn’t feel service writer was too interested in what I was asking about cabin filter rebate shown me where car was parked after service didn’t feel service writer was too interested in what I was asking about cabin filter rebate More

New ownership offers no customer service. It’s obvious that this a money maker, not a customer minded business approach. We will be heading to Lewiston GMC. It’s obvious that this a money maker, not a customer minded business approach. We will be heading to Lewiston GMC. More

Just as expected, polite, clean, car wash included. Good area to wait while car is being serviced. Good area to wait while car is being serviced. More

I just drop the car off, get a ride to work, get picked up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. More

Overall experience was excellent, but the harried service rep/cashier could have used some help, he was all alone trying to do three jobs rep/cashier could have used some help, he was all alone trying to do three jobs More