Galeana's Van Dyke Dodge
Warren, MI
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I had a great transaction with Mary O'Connell. She hadnled my purchase quickly and got me exactly the truck I wanted at a purchase price Iw as happy with. hadnled my purchase quickly and got me exactly the truck I wanted at a purchase price Iw as happy with. More
1-pay 24-month lease I came to find out if I qualified for a one-pay lease. My husband passed away in 2012, and I never had to handle the purchasing or leasing of a car. I came to find out if I qualified for a one-pay lease. My husband passed away in 2012, and I never had to handle the purchasing or leasing of a car. We had been in bankruptsy and I thought if I payed for the lease up front, I could qualify for the lease. Mr. Everaert explained to me how applying for the one-time pay was the same as applying for a lease, so he took me through the steps I needed to take to lease a car. Rich was very knowledgeable and gained my confidence right away. I was impressed how everyone works together for the best for the customer. After speaking with Mary Pittiglio-Hunley and discussing my financial options, I decided to lease for two years. She explained what I needed to do to qualify and we went to work. I contacted my best friend's husband regarding the Friends and Family benefit and my father was on board to co-sign for me. Everything fell into place and I ended up driving away in a beautiful Dodge Journey. I was very anxiety-ridden coming into the dealership for the first time by myself to seek a solution to my car situation, and I left very relaxed and confident I had come to the right place. Thank you all again for your help in my first endeavor of leasing a car by myself, especially Rich. I will be back and will recommend this dealership to my friends and family. More
Our experience with Nick was wonderful. He is a knowledgeable and personable salesman. We purchased the 30th Anniversary vehicle and when I got home I was concerned with how the seats felt for my knowledgeable and personable salesman. We purchased the 30th Anniversary vehicle and when I got home I was concerned with how the seats felt for my back since I have back issues. He then found me another vehicle with cloth seats and had it delivered from Ohio. I could then tell he would go above and beyond to help you find what you were looking for. My husband and I really liked working with him and I love my new van! More
Bill was awesome. I went to several different dealerships over 4 months; I met with Bill Reed and within the week I was driving the vehicle with all my desired features. He helped me to stay foc dealerships over 4 months; I met with Bill Reed and within the week I was driving the vehicle with all my desired features. He helped me to stay focus on what was important and a priority to select the right vehicle and be purchase plan. Bill turned a bad experience during the last 4 month, to great in 1 week; as well as letting you know what to do if anything happens after your purchase. The people I met at the dealership were very nice. Overall a good experience. More
My husband felt lied to from the get go. We wanted to lease a new Durango with a one time payment. After getting a price an setting a delivery date, test drove one an were told give us today to get the o lease a new Durango with a one time payment. After getting a price an setting a delivery date, test drove one an were told give us today to get the one you want here. Then get a call later that day they had one on the lot but couldn't find the one promised must of sold it. Ok so now what we ask well we can get a lot trade for a dark colored one no problem, right, then we are told no lots with in 250 miles had one, but they had a white one we could get that day for the same deal. So I went an got a cashiers check picked up my husband an were at the dealership in 45 Minutes to be told oh it's sold too. Total run around an waste of our time. We went to a dealership twenty miles away, got the exact Durango color, model for cheaper. When we were told there were none for over 250 miles away!!!! Then the boss acted like we did some thing wrong, he was ignorant an rude. So you decide if this is how you wanted to be treated, there is much more but you get the idea. Suburban Chrysler Jeep an Dodge of Troy is where your treated like royalty. More
I experienced excellent service,my salesman went above and beyond to make me Happy and get the deal I wanted. I Wii gladly come back to purchase another vehicle. and beyond to make me Happy and get the deal I wanted. I Wii gladly come back to purchase another vehicle. More
As this was my first experience with buying/leasing a new vehicle, I could not have asked for friendlier and more dedicated staff to assist with my needs. vehicle, I could not have asked for friendlier and more dedicated staff to assist with my needs. More
The sales team was fast and knowledgable. They recognized my needs and worked extremely hard to get me the car I wanted!! I have never been more satisfied with a car purchase. I would recommend them to every my needs and worked extremely hard to get me the car I wanted!! I have never been more satisfied with a car purchase. I would recommend them to everyone! More
Jim was a excellent salesman he found the car I was looking it was fast easy And Mary worked with me on my payment plan awesome. I will prefer all my friends the dealership Thank you Eric weathers looking it was fast easy And Mary worked with me on my payment plan awesome. I will prefer all my friends the dealership Thank you Eric weathers More
My wife and I have purchased and leased vehicles from this dealership in the past and most recently when leasing the new Ram truck. The entire experience was terrific. My wife began the process of find this dealership in the past and most recently when leasing the new Ram truck. The entire experience was terrific. My wife began the process of finding the right lease for us. She called a few places closer to home (Washington Twp.), but we went with Galeana's because we felt a certain level of trust with them. Jim Hamlin (our sales consultant) was outstanding - we couldn't have asked for a better person to help us with this purchase. He was friendly, answered our questions, didn't pressure us into making any decisions, and worked with us on finding a truck that satisfied my requirements, while also fitting within our budget. Jim made the whole experience feel like we were working with a close friend. He went out of his way to make sure that he and the dealership would do what it takes to make the process easy and enjoyable. Overall, the whole experience was positive, and I would definitely recommend friends and family to go to Galeana's. More