Gallatin Ford

Experience with Daniel Custodio I searched online for the vehicle I was interested in and Daniel followed up quickly with two that fit my criteria. When I went on the test drive, he I searched online for the vehicle I was interested in and Daniel followed up quickly with two that fit my criteria. When I went on the test drive, he actually pointed out a few things that needed to be corrected if I were interested in the vehicle instead of sitting quietly by and letting me find out on my own after the sale. He was very professional, not pushy, and only wanted to make sure I was completely satisfied with the vehicle I was purchasing before I drove it off the lot. He continued to follow up with me in the days after my purchase to inform me of when the minor repairs would take place and even made sure they could come to my location versus driving all the way back to Gallatin from Murfreesboro. I would highly recomned Daniel and this dealership if your looking for someone to treat you fairly and not push you into a vehicle you do not need! More

Best Sales Experience I initiated my contact with Miracle Ford online. Within minutes, Daniel Custodio contact me via phone. He located the specific vehicle I was looking f I initiated my contact with Miracle Ford online. Within minutes, Daniel Custodio contact me via phone. He located the specific vehicle I was looking for. He was extremely knowledgable regarding the features and options. I had a quote that same day. Miracle Ford was also willing to negotiate with me to the best of their ability. Dan introduced me to Sales Manager, Jim Odell, who was also very cordial and listened to my concerns. Everyone seemed to get along well, from management to receptionist. I bought my first Ford from Dan, and highly recommend him. More

Car purchase experience I have been having my Mustang (bought at a different dealership) serviced here for the past few years and was ALWAYS pleased with the overall level of I have been having my Mustang (bought at a different dealership) serviced here for the past few years and was ALWAYS pleased with the overall level of service. So much so, that I was looking forward to purchasing my next car (but first from Miracle Ford) as well. After narrowing my choice from their website, my wife and I stopped by the dealership to check out the 2014 Lincoln MXZ we were interested in. We were promptly greeted by Michael James, newly hired- but an obvious great asset to the dealership, with his natural and friendly manner. After our test drive, we set an appointment to meet again to discuss a possible deal. The next day visit, Mike made us feel very welcome, never pushy and we decide to talk about a possible purchase. We soon met with Kris Somaru and Jim O'Dell who coordinated our financing and overall deal. We have never had a more pleasurable experience in purchasing a car! These folks set the standard for excellence that other dealerships should model. I would certainly purchase from them again. HIGHLY recommended! More

Michael James I was only there to get my brake light checked on my 2013 F150 stx but Muchael offered me a deal on my new 2016 F150 4x4 that I couldn't pass up. I was only there to get my brake light checked on my 2013 F150 stx but Muchael offered me a deal on my new 2016 F150 4x4 that I couldn't pass up. More

Thank you Jamie Bailiff for helping me get my Flex !!!! I had been looking at Ford Flexes for about 2/3 months. I found the Flex of my dreams at Miracle Ford in Gallatin! I called to check on it. Jamie Bail I had been looking at Ford Flexes for about 2/3 months. I found the Flex of my dreams at Miracle Ford in Gallatin! I called to check on it. Jamie Bailiff answered the phone and told me about the Flex. So the very next day I went to test-drive the Flex and meet Jamie for the first time. I have test-drove about 4 different Flexes mostly because some of the sales men were too pushy or didn’t really care about what I was looking for, not Jamie and I felt like we have been old friends. He helped me crunch numbers for 3 hours. Yet I still could not leave with my Flex. He told me when I left that he would text me every day to let me know it was still there. I had found the Flex of my dreams and I was just waiting on the insurance company. He did what he said, he texted and even called on his day off, just to let me know no one bought my Flex. This was a piece of mind for me! On 05/04/2016 I walked in and got my Flex!!! Jamie Bailiff is truly the Friendly Ford Man!! More

Why You Should Buy or Trade with Miracle Ford in Gallatin, T These folks make you feel like you are among caring, concerned friends. They go out of their way to see that you get what you want at the best price. These folks make you feel like you are among caring, concerned friends. They go out of their way to see that you get what you want at the best price. Being widowed, I felt confident I was getting what I wanted and needed at the very best price. They made sure I got the features best suited to my needs. I would never go to any other dealership. More

Dealing with my piece of crap 2012 Ford Focus The service manager has done a good job helping me deal with my crappy Ford Focus. The other employees also did a good job and were very pleasant. The service manager has done a good job helping me deal with my crappy Ford Focus. The other employees also did a good job and were very pleasant. More

Excellent experience with Dennis Lauderdale Dennis is a great salesperson. He is not pushy, he tries to help you find what you are looking for and goes above and beyond to help you. I would hi Dennis is a great salesperson. He is not pushy, he tries to help you find what you are looking for and goes above and beyond to help you. I would highly recommend him to anyone looking to buy a car. Everyone there was very friendly. More

Awesome Experience with Bill Parker! This is our third vehicle we have purchased from Bill Parker. He is wonderful to deal with and doesn't pressure us. He is also the only person who h This is our third vehicle we have purchased from Bill Parker. He is wonderful to deal with and doesn't pressure us. He is also the only person who has ever called us to check on us after purchasing a vehicle whether it be 3 months, 6 months, or a couple of years. He's not just calling to see how we are liking our vehicle either. He calls just to say hello. I feel that Bill gets us the best deal we can get, and he works hard for you. He truly appreciates your business. I enjoy the Miracle Ford buying experience and highly recommend this dealership to anyone. More

Great experience! I recently bought a Ford Fusion from Miracle Ford. I dealt with the "twins", Bill and John Parker. All I can say is WOW! I have never dealt with a I recently bought a Ford Fusion from Miracle Ford. I dealt with the "twins", Bill and John Parker. All I can say is WOW! I have never dealt with a nicer group of people and I have always been a Honda person. I would recommend this dealer and sales people to anyone looking for a new or used car. Can't go wrong with Miracle Ford! More