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Galleria BMW - Service Center

D'iberville, MS

4.9
209 Reviews
Call Service Center (228) 232-0333

209 Reviews of Galleria BMW - Service Center

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April 19, 2024

Every time I visit I receive the same great care as my car does! I choose to drive over 20 miles, at least 30 mins each way instead of the foreign car service only one mile from home, because of the great More

by Sheryl Olaivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Sheryl, Thank you so much for sharing such kind words about our service and dealership as a whole! We really appreciate you making the trip to us, and value your business! If there is anything else that we can assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

April 18, 2024

The service at Galleria is top notch. They go above and beyond to help in any way they can. More

by swroten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis- driver
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Apr 18, 2024 -

Galleria BMW responded

Thank you so much, Swroten! We really appreciate your kind word and trust in our dealership!

April 18, 2024

The courteous, knowledgeable and timely service at Galleria BMW is first class and it makes this customer very happy. More

by theresasteinberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew is outstanding.
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Apr 22, 2024 -

Galleria BMW responded

Wow! Thank you so much! We really appreciate your kind words, and could not be happier to hear that you had a courteous, knowledgable, and timely service experience with us. We are so grateful to have you as part of our Galleria BMW Family!

April 18, 2024

I’m very satisfied with the service I received. . The only thing is I found some type of broken piece on my floor board of my vehicle I did contact someone and sent pictures I’m waiting for a respon More

by shondamatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Thank you so much for sharing your experience and kind words about our dealership! We really appreciate your business and trust, and want to ensure that you receive all of the assistance that you need. We apologize for this issue, and we would really appreciate it if you reached out to Michelle Ladner, our General Sales Manager, so that she may help you further with your situation. Thank you so much!! Michelle Ladner michelle.ladner@galleriabmw.com

April 18, 2024

The employees are respectful and accommodating. The snacks are a nice added bonus too. Great service . More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Galleria BMW responded

Thank you very much, LW! We really appreciate your kind words and business!

April 18, 2024

The employees in the service center are very friendly, knowledgeable and helpful every time I have been there More

by jcbosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Galleria BMW responded

Thank you so much for your business and kind words. We are so pleased to hear that you had such a friendly, helpful, and knowledgable experience with our service center. If there is anything else that we can assist you with, please do not hesitate to reach out!

April 18, 2024

Friendly people, they communicated with me through the process (with videos!!), gave complete details so I could make the appropriate decision. This is the fourth BMW dealership with whom I have worked, d More

by usma82.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Galleria BMW responded

Thank you so much! We are so happy to have been able to provide you with a comfortable and overall great experience. We really appreciate you trusting your vehicle with our dealership, and hope that you will reach out if you ever need anything in the future. Thank you again!

April 18, 2024

Work is consistently performed timely and efficiently. Customers are kept informed as to progress or any unforeseen issues. More

by Michaelandrewross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Galleria BMW responded

Michael, Thank you very much for sharing such kind words. We are so happy to have been able to provide you with timely and efficient experiences. If there is anything else we can assist you with, please do not hesitate to reach out!

April 17, 2024

Every one was very courteous and pleasant. They made our experience great. The job was done promptly and efficiently. More

by LDuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Galleria BMW responded

Thank you very much for your kind words about our team and dealership, LDuffy! We are so pleased to hear that you had such a courteous and pleasant experience with our team and could not be happier to have been able to make your experience great! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

April 16, 2024

Overall great experience, I will continue to go to Galleria BMW for all my future BMW needs!👍 More

by Dalton Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Grote & Blaize Brierton
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Apr 17, 2024 -

Galleria BMW responded

Thank you very much, Dalton! We truly could not be happier to hear that you had such a great experience with us. We look forward to continuing to work with you in the future. Thank you for your business and trust; We really appreciate you!!

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