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Galleria BMW - Service Center

D'iberville, MS

4.9
210 Reviews

210 Reviews of Galleria BMW - Service Center

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June 20, 2024

Very pleasant visit overall and did not wait for long at all for oil change. More

by Barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Galleria BMW responded

Thank you for sharing this, Barton! We are so pleased to hear that you had a very pleasant overall experience and did not have a long wait. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

June 20, 2024

Andrew is a greater service provider and gives excellent customer service. Not only to me but I have seen his interactions with other customers as well. More

by sardin14@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
Jun 21, 2024 -

Galleria BMW responded

Thank you so much for your kind words about Andrew and our dealership! We are so pleased to hear that you received excellent customer service and had an overall great experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

June 20, 2024

This is my third time to go in for maintenance and everytime they have went above and beyond to make the experience enjoyable. Great staff More

by Jonathanhevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Galleria BMW responded

Jonathan, Thank you so much for your repeated business and kind words. We are so pleased to hear that you always have an enjoyable experience with us, and we hope to continue to provide you with a great time in the future!

June 20, 2024

First time visit to Galleria BMW was a wonderful experience. Billy and the team were helpful and informative getting my car service needs addressed in a timely manner. The facility is clean and in More

by chrisandcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Galleria BMW responded

Thank you so much for sharing this, chrisandcoop! We truly could not be happier to hear that you had such a wonderful experience with our dealership, with the help of Billy of course! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust. Welcome to the Galleria BMW Family!

June 18, 2024

Great, timely service. Service advisor was phenomenal. I will be back to have Galleria BMW service my vehicle. More

by Kristinhp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

Kristin, Thank you so much for your kind words. We are so pleased to hear that you had a phenomenal experience with our service advisor! We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 18, 2024

Billy in service is awesome to work with! He was very helpful and knowledgeable of the items I asked him. More

by hallchad35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

Thank you so much for sharing such kind words about Billy and our dealership. We are so pleased to hear that you had such an awesome experience!! We really appreciate your business and trust, and we hope to continue to work with you in the future.

June 18, 2024

Fantastic! Fully trust them. Our service manager, Billy Herbert, is clearly one of the best! Truly appreciate all they do. And, really love it that they send a More

by gfparkerhospitality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

We are so grateful to have provided you with a fantastic experience and gained your trust, gfparkerhospitality! We really appreciate your kind words and business. If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We really appreciate you!

June 18, 2024

Galleria BMW has always provided exceptional service. They are very courteous and professional. They take care of their customers. More

by Pops7114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

Pops7114, We are so grateful to hear that you have always received exceptional service from our dealership. Thank you so much for your kind words. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 18, 2024

Always great service, always professional, always accommodating. Always get the best results. Always surpasses my expectations More

by debbihmcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

We are so pleased to hear that you always receive great service and have an accommodating and professional experience with us, Debbihmcollins! We are so grateful to have you as part of our Galleria BMW Family! Thank you for your business and trust.

June 18, 2024

I was very please until my car started leaking oil for no apparent reason. Then I was told my oil pan is leaking I don’t know how that happened! But one of the workers told me what happened and how it happen More

by Samegirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Galleria BMW responded

Samegirl2, We are so pleased to hear that we were able to keep you informed and assist you with your issue. Thank you so much for trusting us with your vehicle! We really appreciate you.

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