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Galpin Honda

Mission Hills, CA

4.9
5,347 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,347 reviews

May 15, 2015

Great Customer Service - No games Alen Bagdasaryan went above and beyond the call of duty to assist me in getting exactly what I needed. This is my Third Purchase from Galpin an More

by talpizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
May 18, 2015 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 15, 2015

Great customer service We had a great experience at this dealership. Chandra Ahmed made sure we got everything we were looking for in the Honda Pilot. My husband and I broug More

by heidilee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
May 18, 2015 -

Galpin Honda responded

We're so disappointed that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction. If you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 14, 2015

Yusuf Fuad best customer service given Galpin Honda of mission hills, best customer service and staff. Highly recommend going with sales representative Yusuf Fuad. He helped me on my first More

by Lopezyasmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Zamora
May 18, 2015 -

Galpin Honda responded

We are glad to be of service in your car buying experience. We appreciate your recommendation of [Team], and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 13, 2015

Matthew was very helpful! They work with you and make sure they are giving you the best deal. Even though it took a while to get the process going to get the vehicle, Matthew m More

by OnlyNanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew McCaster
May 18, 2015 -

Galpin Honda responded

We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Matthew was able to provide you with the guidance needed in making your decision. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 13, 2015

2 Sales in Less Than a Year I went back to this dealership because I had an unfortunate hit-n-run accident in my previous Honda Odyssey. Going back to Galpin and working with Ste More

by KDresser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Kristensen
May 18, 2015 -

Galpin Honda responded

We wish your experience had been a positive one, we appreciate your feedback. We genuinely strive to provide our customers with professional and personable sales experiences, but it appears that you didn't experience this. We would like the opportunity to discuss this with you further and learn what happened. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 13, 2015

GREAT SERVICE I had such a great experience ... I had been searching for a car for weeks and I was feeling over whelmed .. Silas Gary is an awesome sales person mad More

by alma421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2015 -

Galpin Honda responded

Thank you for your five star review! We respect our customers time and budget. Let us know if you ever need more help -- until then safe travels!

May 11, 2015

Experience My experience was amazing at Galpin honda, my sales person was Carlos Rodriguez, he is an amazing sales person and makes the process very smooth. I re More

by Berumen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
May 18, 2015 -

Galpin Honda responded

We appreciate your feedback. We're happy to hear you've been well taken care of by Carlos and the rest of our team, and we hope you're loving your new car. Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 11, 2015

Who New Car Buying would be so Easy?! Excellent Experience This was my second purchase with Chris and he's made my Car Buying experience that much easier. Very friendly & informative in the whole process. I've More

by angels14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
May 18, 2015 -

Galpin Honda responded

We are ecstatic of your purchase and recommendation of Chris! Do not hesitate to call if you need anything. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 10, 2015

This dealer is great! I'm truly happy with my new lease. They were able to help me out when no one else would. They have great customer service and do everything they can f More

by estela07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2015 -

Galpin Honda responded

We're so disappointed that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. Please call or email us so that we may work together to resolve this matter to your satisfaction. If you would prefer that we contact you, please send us your contact information and we will follow up with you. We appreciate your feedback, and we hope to speak with you very soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 10, 2015

second time here great service Let me start off by saying I love this place my 3rd time getting a new ride from here always a pleasure coming to this place , my sales person Javier More

by perlaruiz89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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