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Galpin Honda
Mission Hills, CA
5,244 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,244 reviews
February 19, 2024
It was a great experience working with Karen, and the dealership made the whole process very easy. dealership made the whole process very easy. More
by jad
Employees Worked With
Helpful February 18, 2024
They were very attentive and helpful, made the whole process very stress free and enjoyable. process very stress free and enjoyable. More
by ileana
February 18, 2024
Awesome dealership. Great salesman. Everyone was very helpful. Planning to buy future vehicles at Galpin Honda. Great salesman. Everyone was very helpful. Planning to buy future vehicles at Galpin Honda. More
by JP1991
February 17, 2024
Super easy. Knowledgable and Professional salesman Oliver and manager Jorge. Made transition easy. Definitely will recommend . Knowledgable and Professional salesman Oliver and manager Jorge. Made transition easy. Definitely will recommend . More
by dmstein3
February 16, 2024
Excellent customer service byfar the best sales experience I have ever had. Oliver Lopez was great answering any question that I had. Highly recommending them to all my friends. experience I have ever had. Oliver Lopez was great answering any question that I had. Highly recommending them to all my friends. More
by Louie1976
Employees Worked With
Oliver Lopez
February 14, 2024
If only I can give Ms. Beverly more than 5 stars i will! the perfect 5 stars is not enough to give her . I am actually not planning to buy a car that day I was actually the Beverly more than 5 stars i will! the perfect 5 stars is not enough to give her . I am actually not planning to buy a car that day I was actually there at service center for scheduled oil change but I ended up buying the top of the line Honda Pilot 2024 . It was really enticing talking to her considering my personality that I am really hard to convince . All options and choices was presented. She was so patience talking to me and explained every details. I never felt being discriminated just like my previous experience with one of the service sales representive before. Pls dont ask me the name because i dont want others to suffers I just wanna recommend instead and take this oppurtunity as well to to let your enployee undergo Costumer service training frequently as possible. Like my case before I know i still dont have good credit score because Im just getting started my dream here in the USA. But anyway to sum it up i was given the choice of buying a used car instead of buying a new car. I felt so bad that day it make me feel im discriminated. choice of customer must be the priority and respected. options how she can avail a brand bew car should be presented . And not merely giving options to change customer choice. Let the customer weighs the pros and cons of buying new car. In that way customer will be able to think that buying a new car is not possible because she dont have the capacity yet to buy and proof are not yet sufficient to convice the Dealership that you are capable of buying. This way i do believe many costumer will be attracted to buy because choice was respected and they are given the freedom to decide what they should buy. Going back to Ms. Beverly! she was so accomodating , knowledegeable, enticing and cheerfull . She make me feel I have the Most beautiful , affordable ,safe and trusted car in the world !!!! Congratulations HONDA Galpin I can attest that Ms Beverly is a Good Asset to your company… Keep and treasure her like a GOLD she really had the passion and a good heart to ur company. Honda is in good hands with Beverly!! More
by RAEDA
Employees Worked With
February 14, 2024
I recently purchase a vehicle from Galpin Honda. The sales men that sold me the car is Angel Arias. He has to be hands down Amazing over the top. Threw out the process he was very consistent, kno The sales men that sold me the car is Angel Arias. He has to be hands down Amazing over the top. Threw out the process he was very consistent, knowledgeable, and he always managed to have a smile on his face even though he was busy with multiple clients. I would highly suggest anyone looking to purchase a car look no further head to Galpin. More
by Heyjoe188
Employees Worked With
Angel Arias
February 12, 2024
Karen was super helpful and made this a haste free experience. I’m happy to be part of the Galpin family again. experience. I’m happy to be part of the Galpin family again. More
by Ojcstack
Employees Worked With
February 12, 2024
The dealership had the car I wanted and I got it for a reasonable price. Dealing with Karen bentitez was enjoyable and a very positive experience. reasonable price. Dealing with Karen bentitez was enjoyable and a very positive experience. More
by barkleynathan397
