Ken Ganley Subaru Wickliffe
Wickliffe, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is the third time I’ve purchased a vehicle at Ken Ganley Subaru, and I will never buy from another dealership. Each buying experience has been better than the last! Jeff was especially helpful and ki Ganley Subaru, and I will never buy from another dealership. Each buying experience has been better than the last! Jeff was especially helpful and kind, making sure the buying process was as simple as possible. More
Always professional. Very friendly and helpful. Felt very welcomed as soon as we walked in. Very friendly and helpful. Felt very welcomed as soon as we walked in. More
Beware of car, contract and salesman! My salesman was Matt.. he was very personable and did a good job selling me the car. Car has not lived up to my expectations so far and neither has My salesman was Matt.. he was very personable and did a good job selling me the car. Car has not lived up to my expectations so far and neither has customer service. More
We received prompt, courteous sales service from the staff and follow-up help with our new vehicle. staff and follow-up help with our new vehicle. More
A great car leasing experience from their staff on the detail into providing information about their cars to us. detail into providing information about their cars to us. More
I have great appreciation for their attention to my customer car search, their professional courtesy and their transparency in the sales process. customer car search, their professional courtesy and their transparency in the sales process. More
The dealership was friendly, honest and trustworthy they made us feel like they truly cared about us, and we finished the purchase feeling like we were a part of the ever growing Subaru family! made us feel like they truly cared about us, and we finished the purchase feeling like we were a part of the ever growing Subaru family! More
Very professional and knowledgeable. I will highly recommend to my friends and family. Nice and friendly I will highly recommend to my friends and family. Nice and friendly More
BEWARE! !! Salesman told us the truck we purchased along with CARFAX was in great condition. All 4 wheelbearings were bad. $1000.00 fix ~This is a SAFETY iss !! Salesman told us the truck we purchased along with CARFAX was in great condition. All 4 wheelbearings were bad. $1000.00 fix ~This is a SAFETY issue. I understand "as is" but we had a 2 hour drive home and just lucky nothing happened. Then there would be a lawsuit. Don't tell me the vehicle was "inspected" And as their Delivery confirmation states " free from any resonable discoverable defects" I would say NOT. This is also the first time in 40 years of driving and buying vehicles that this salesman would not budge one cent on the price. No trade in. When I called and talked to the manager I was basically yelled at. Enough that my son heard and recorded, as I was on speaker. Went as far as saying my mechanic of 20+ years ripped me off and when I asked to speak to another manager I was told "You don't get to talk to another one" Steve (manager) needs a course in Customer service. Wish I could attach the recording here.And how convienient the salesman who sold us the truck is no longer there. Left a message to the GM (Mike) but as of yet I heard nothing. More
Terrific follow up throughout the car search, selection, wait for the vehicle I wanted, delivery & driver training. wait for the vehicle I wanted, delivery & driver training. More