
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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A good experience buying a used car! From the minute I stepped into the dealership and was greeted by my salesperson, Christian Georgescu, throughout the delivery of my car, I have to say From the minute I stepped into the dealership and was greeted by my salesperson, Christian Georgescu, throughout the delivery of my car, I have to say it was a surprisingly good used car experience. Christian in sales was a great help in getting the car in top condition for delivery. Amir was fair in the negotiation process and I think we both felt it was a good deal. Ronnie in Finance helped me through the paperwork and was extremely knowledgable and answered all my questions. Overall, I would highly recommend this dealership for a used car purchase. More

Leased new Jeep Wrangler Went into Garavel Jeep just to test drive a Wrangler since I've wanted one forever. Ended up getting. A great deal and by the end of the afternoon I h Went into Garavel Jeep just to test drive a Wrangler since I've wanted one forever. Ended up getting. A great deal and by the end of the afternoon I had the car I've been wanting since I was 15yrs old!! Sal and Mark were fantastic qnd I couldn't have asked for a better experience. Thanks again guys!! More

Smooth and Pleasant Experience I was very satisfied with my experience at Garavel Chrysler Jeep Dodge Ram. Sales and service were excellent and can't wait to continue on as a part o I was very satisfied with my experience at Garavel Chrysler Jeep Dodge Ram. Sales and service were excellent and can't wait to continue on as a part of the Jeep Family through them. The transition from lease to buyout was outstanding and all of my questions were answered either on the spot or in a timely manner. I would recommend this dealership to everyone and I plan on doing so. More
Transparent Buying Experience Huge inventory! Nonetheless, didn't have what we wanted so ordered to our specification. No pressure to buy from inventory. Wrangler Rob's knowledg Huge inventory! Nonetheless, didn't have what we wanted so ordered to our specification. No pressure to buy from inventory. Wrangler Rob's knowledge helped greatly to decipher the confusing Jeep website. More

Salesperson was great! Dealership came through in the end. **UPDATED** Immediately after posting my review, the dealership called me and apologized for my disappointment. They issued a goodwill check immedia **UPDATED** Immediately after posting my review, the dealership called me and apologized for my disappointment. They issued a goodwill check immediately and I received it within a week. They worked hard to satisfy me (after posting a review) and I am thankful for their efforts. As a result, I have updated my rating accordingly. The original review is below. Mixed review, unfortunately. I had a good experience during the buying process, but we hit a snag that has me disappointed. This snag, along with the fact that they very sneakily added in a $189 charge for VIN etching that I didn't approve, has me hesitant to make another purchase from this dealership. The vehicle I purchased was advertised as a dual DVD system with two units and two screens, which allows my children in the 2nd row to watch a different movie than the children in the 3rd row. Unfortunately, on our trip home from the dealership, we discovered the lower DVD unit did not play and is not functioning. My local dealership quoted $700+labor to replace the unit. Obviously, we're not going to do that, but had I known the second unit didn't work, I would have negotiated that into my pricing. I asked the dealership to consider a token gesture of $200 and they have refused. It is disappointing, to say the least as I feel that's a reasonable request. In the end, I can say that my salesperson, "Wrangler Rob," was great and did everything I asked of him. The finance manager Carlos was pushy and awkward, but very knowledgeable. But, again, it's a bit shady how this played out and I would caution future buyers to be extraordinarily thorough with checking to make sure all features work as advertised prior to signing the dotted line. Lesson learned for me. More

A Pleasure Pleasurable experience. The place was filled with gracious and friendly people. A good place to buy a vehicle. There was no pressure and everyone was Pleasurable experience. The place was filled with gracious and friendly people. A good place to buy a vehicle. There was no pressure and everyone was so sweet to our puppy! More

pleasant car buying experience I was very pleased with how my used car buying experience went at Garavel Chrysler Jeep Dodge Ram. Wrangler Rob was very professional and was a huge h I was very pleased with how my used car buying experience went at Garavel Chrysler Jeep Dodge Ram. Wrangler Rob was very professional and was a huge help. He was patient and worked with me to make sure my car buying experience was as smooth as possible. I would definitely recommend anyone looking for a friendly and professional person to help them to request Wrangler Rob. More

2014 Wrangler Easily the best experience I have had while looking for my vehicle. Very helpful and not pushy. I will definitely be recommending Garavel and Neal him Easily the best experience I have had while looking for my vehicle. Very helpful and not pushy. I will definitely be recommending Garavel and Neal himself to any of my friends in the future! More

Friendly and Efficient Experience Very pleased with my experience at Garavel. I was in and out in no time and the sales team was very friendly and thorough. I would recommend Very pleased with my experience at Garavel. I was in and out in no time and the sales team was very friendly and thorough. I would recommend More

GRANDPA IS HAPPY Great staff SUPER PLACE TO DO BUSINESS outstanding selection of vehicles, friendly people, I am happy with the deal I got and service I received . Great staff SUPER PLACE TO DO BUSINESS outstanding selection of vehicles, friendly people, I am happy with the deal I got and service I received . More