Garavel Chrysler Jeep Dodge Ram

Excellent Customer Service My experience was very good. I received exactly what I was seeking. The customer service was professional with great product knowledge. I will refer My experience was very good. I received exactly what I was seeking. The customer service was professional with great product knowledge. I will refer others to this dealersip. More

Very Pleased Overall - These Guys Are Devoted to A+ Service The buying experience at this dealership was positive, fast, and seamless. I ran into a couple of issues post-sale but they worked with me to find a s The buying experience at this dealership was positive, fast, and seamless. I ran into a couple of issues post-sale but they worked with me to find a solution. I know it sounds cliche, but they really are devoted to top level customer service and satisfaction. Very pleased with my purchase. More

Going The Extra Mile I have an 04 jeep grand cherokee. I love it and have had it for a decade. There are known issues with o2 sensor, idle air and PCMs on this model. Ive I have an 04 jeep grand cherokee. I love it and have had it for a decade. There are known issues with o2 sensor, idle air and PCMs on this model. Ive read forums on how difficult it is to diagnose and fix since the error messages are decieving and sometimes linked to further problems. Mine was no different. First time The crew (service desk & mechanics) at Garavel diagnosed and fixed the unstable idle, wires. Couple months later an oil change company reset my computer and all xxxx broke lose again. The guys at Garavel new what i had put into it getting it back to normal and was unusually sympathetic. What surprised me was that Fred (mech guru) made it his personal mission to solve this issue and was willing to wave his labor cost to do just that. He found the solution and calmed the angry beast with minimal cost to me. He took the time to show and explain the issue at hand. Most places would look for ways to make more money out of the situation but not Fred. He just wanted to deliver good work and service. Im very grateful to the friendly and knowledable team at Garavel Jeep in Norwalk. When its time to upgrade you know ill be going back to Garavel. More

A Great Team...Very Happy with Purchase. I worked with Karl. He was awesome to work with and provided me all the right information to choose my Jeep. I took some time to make my choice over a I worked with Karl. He was awesome to work with and provided me all the right information to choose my Jeep. I took some time to make my choice over a few months and Karl rolled with it and ultimately got the deal. Really happy with the dealership as there are a few choices in this area.... More

A great experience ! A team very professional, king and pleasant. Thanks a lot for their time, advices and perseverance. Absolutely a great address for buying a new car. A team very professional, king and pleasant. Thanks a lot for their time, advices and perseverance. Absolutely a great address for buying a new car. More

Outstanding customer service!! Leaving the Greenwich Jeep Service Dealership to come here was the BEST decision that I made for car - and for myself! The service here is outstanding Leaving the Greenwich Jeep Service Dealership to come here was the BEST decision that I made for car - and for myself! The service here is outstanding!!! I was kindly greeted and helped immediately in a nice/inviting manner. Ms. Christa Iannaccone helped me with my service. She kindly gave me a discount on my oil change when I asked if there were any coupons out. The service was incredible. I enjoyed waiting in the waiting area too! They had coffee and various snacks to help pass the time. It was nicely organized and comfortable. The wait wasn't long either! I was in and out in no time! Thank you to everyone at Garavel Autogroup for all of the help! More

Outstanding I had used this dealership for service on a vehicle I had bought elsewhere and had been impressed with the overall level of service. This weekend, I b I had used this dealership for service on a vehicle I had bought elsewhere and had been impressed with the overall level of service. This weekend, I bought a 2015 Grand Cherokee Limited with no expectations of getting a deal done, let alone taking the new car home the same day. Well I am staring out my window at the new car in my driveway. Everything was top notch from start to finish. The process was fair and transparent. Mike Atkins listened to our concerns and what we wanted and was a pleasure to deal with, and Christine Carey in the finance office was amazing and a pleasure to deal with. I also want to acknowledge the service department for taking care of my old Liberty when I had it. Highly recommend this dealership to anyone looking for a Jeep. More

VERY POSITIVE EXPERIENCE I DEALT WITH RAY HERNANDEZ AND KEITH ZAREMBSKI, THEY WERE VERY HELPFUL AND FRIENDLY. GARAVEL HAS SERVICED MY CAR SINCE PURCHASE AND I WILL CONTINUE TO I DEALT WITH RAY HERNANDEZ AND KEITH ZAREMBSKI, THEY WERE VERY HELPFUL AND FRIENDLY. GARAVEL HAS SERVICED MY CAR SINCE PURCHASE AND I WILL CONTINUE TO USE THEM More

Never thought buying a car could feel so right! Rob was wonderful. We had met with Wrangler Rob months ago to look into new Jeeps. After several weeks my daughter and I returned and he knew us by na Rob was wonderful. We had met with Wrangler Rob months ago to look into new Jeeps. After several weeks my daughter and I returned and he knew us by name! He very adeptly and subtly programed in the price range that we had to work within. My 17 year old is quite reserved but Rob made her feel totally at ease - she and I both! I loved their inside joke about Subarus! In addition to his innate ability to sell he is so genuine. I winked to my daughter and assured her that we would not be walking off the lot without purchasing a Jeep from Rob. More

Very Satisfied with Mechanical Service I brought my 2004 Dodge Dakota into the shop on Wednesday September 24, 2014 because every now and then my truck was making a clanking noise when I do I brought my 2004 Dodge Dakota into the shop on Wednesday September 24, 2014 because every now and then my truck was making a clanking noise when I down-shifted and I wanted to get it addressed sooner rather than later, especially if it was something serious. It turned out both rear drive shaft u-joints were damaged and the tech installed leaking rear pinion seal. It appeared my vehicle may not be ready until the next day but Keith called that afternoon and to my surprise said the job was complete! I love that I can bring my vehicle into the shop on any given day and leave it there for a mechanic to inspect without waiting forever for a diagnosis. It's been a couple of weeks now, including a road trip to Delaware, and my truck is running great! Erik Tesauro More