Garavel Chrysler Jeep Dodge Ram - Service Center

Great Customer Service Garavel Jeep accommodated me at a peak time when I did not have an appointment. Keith Zarembski was very professional in his customer service. Keith e Garavel Jeep accommodated me at a peak time when I did not have an appointment. Keith Zarembski was very professional in his customer service. Keith easily helped me although it was last minute, Garavel Jeep has unparalleled customer service. More

Excellent customer service I have been a customer for many years and they continue to be efficient, friendly and to go out of their way to provide excellent service. I continue I have been a customer for many years and they continue to be efficient, friendly and to go out of their way to provide excellent service. I continue to recommend them to others. More

A serious problem involving my car being locked in Park. My special Thanks to Keith of the Garavel Service Department from me, a most satisfied customer- appreciative- for the work done under him on my Chr My special Thanks to Keith of the Garavel Service Department from me, a most satisfied customer- appreciative- for the work done under him on my Chrysler 2012, 300. Having feared the worst- Keith secured me the best result with speed and proficiency and at no cost! Peter Albert Mckay More

Service Dept Thank you for a quick and excellent experience with your service dept. Needed a new key programmed and appointment was made through my salesperson as Thank you for a quick and excellent experience with your service dept. Needed a new key programmed and appointment was made through my salesperson as I found her to be great with the customer. Your service department was quick and prompt. Thank you again More

Going The Extra Mile I have an 04 jeep grand cherokee. I love it and have had it for a decade. There are known issues with o2 sensor, idle air and PCMs on this model. Ive I have an 04 jeep grand cherokee. I love it and have had it for a decade. There are known issues with o2 sensor, idle air and PCMs on this model. Ive read forums on how difficult it is to diagnose and fix since the error messages are decieving and sometimes linked to further problems. Mine was no different. First time The crew (service desk & mechanics) at Garavel diagnosed and fixed the unstable idle, wires. Couple months later an oil change company reset my computer and all xxxx broke lose again. The guys at Garavel new what i had put into it getting it back to normal and was unusually sympathetic. What surprised me was that Fred (mech guru) made it his personal mission to solve this issue and was willing to wave his labor cost to do just that. He found the solution and calmed the angry beast with minimal cost to me. He took the time to show and explain the issue at hand. Most places would look for ways to make more money out of the situation but not Fred. He just wanted to deliver good work and service. Im very grateful to the friendly and knowledable team at Garavel Jeep in Norwalk. When its time to upgrade you know ill be going back to Garavel. More

Outstanding customer service!! Leaving the Greenwich Jeep Service Dealership to come here was the BEST decision that I made for car - and for myself! The service here is outstanding Leaving the Greenwich Jeep Service Dealership to come here was the BEST decision that I made for car - and for myself! The service here is outstanding!!! I was kindly greeted and helped immediately in a nice/inviting manner. Ms. Christa Iannaccone helped me with my service. She kindly gave me a discount on my oil change when I asked if there were any coupons out. The service was incredible. I enjoyed waiting in the waiting area too! They had coffee and various snacks to help pass the time. It was nicely organized and comfortable. The wait wasn't long either! I was in and out in no time! Thank you to everyone at Garavel Autogroup for all of the help! More

VERY POSITIVE EXPERIENCE I DEALT WITH RAY HERNANDEZ AND KEITH ZAREMBSKI, THEY WERE VERY HELPFUL AND FRIENDLY. GARAVEL HAS SERVICED MY CAR SINCE PURCHASE AND I WILL CONTINUE TO I DEALT WITH RAY HERNANDEZ AND KEITH ZAREMBSKI, THEY WERE VERY HELPFUL AND FRIENDLY. GARAVEL HAS SERVICED MY CAR SINCE PURCHASE AND I WILL CONTINUE TO USE THEM More

Very Satisfied with Mechanical Service I brought my 2004 Dodge Dakota into the shop on Wednesday September 24, 2014 because every now and then my truck was making a clanking noise when I do I brought my 2004 Dodge Dakota into the shop on Wednesday September 24, 2014 because every now and then my truck was making a clanking noise when I down-shifted and I wanted to get it addressed sooner rather than later, especially if it was something serious. It turned out both rear drive shaft u-joints were damaged and the tech installed leaking rear pinion seal. It appeared my vehicle may not be ready until the next day but Keith called that afternoon and to my surprise said the job was complete! I love that I can bring my vehicle into the shop on any given day and leave it there for a mechanic to inspect without waiting forever for a diagnosis. It's been a couple of weeks now, including a road trip to Delaware, and my truck is running great! Erik Tesauro More

Maitentence Made Easy Normally, I wouldn't review a standard maintenance checkup. But I have to say, everyone was really friendly and courteous, and I was out of there in Normally, I wouldn't review a standard maintenance checkup. But I have to say, everyone was really friendly and courteous, and I was out of there in less than an hour. My oil change was complimentary (part of the my lease deal), and they even checked my tires, filling them up with air. In addition, they did a thorough inspection of all the major points. Christa (the express lane manager) was very good about keeping me informed of everything, and made sure I was comfortable in the waiting area while I waited. Just a 5 star experience at Garavel, as always. More

great I brought my car in for 2 recalls. They could not have been more friendly or efficient. The car was ready long before the estimated time I brought my car in for 2 recalls. They could not have been more friendly or efficient. The car was ready long before the estimated time More