Garavel Subaru

I walked into this dealership on a recent Saturday afternoon and stood around in their showroom for 15 minutes without ever being greeted. For anyone who has never visited this dealer, this isnt a va afternoon and stood around in their showroom for 15 minutes without ever being greeted. For anyone who has never visited this dealer, this isnt a vast showroom. It's a small area with one vehicle, a number of tables and a fireplace. If you are there they've seen you. While we were there several sales associates walked by me while they were working with customers including one employee who was presumably a manager (because he walked into the manager's office). I understand that they looked busy but there were also a couple of women sitting in front of computer terminals in a cubed off area (on the sales floor) not working with customers who were also aware of my presence. Not one of the employees said a word to me. Not, "sorry, as you can see we are quite busy but someone will be with you as soon as possible." Nothing. 15 minutes is a long time and if anyone had even given me the sense that they were interested in working with me I would have approached them. I'm not a 16 year old kid and I wasn't shabbily dressed (not that tether of those things would have excused the behavior) but this is not the way I would want my employees treating my customers. Needless to say I left without ever having the pleasure of speaking with a single employee. I guess I will go to another local dealer interested in my purchase. More

I was interested in a car here but I live in San Francisco. This dealership is in Conneticut which means that I would not be able to test drive the car, I would have had to do all the paper work ove Francisco. This dealership is in Conneticut which means that I would not be able to test drive the car, I would have had to do all the paper work over the phone, I would have to send money first and hopefully have a car delivered by people I had never met. Now buying a car is hard enough but buying across the country on good faith is enormous. But Jessica Cocco was fantastic! She went outside into the snow and checked the car to see if it had certain features I wanted. She made sure the car would pass California Emmissions. She looked into several shipping companies and got me the best price. She sent me here to Dealer Rater.com and I was reassured. She even got me a better price! I would definitely work with them again. More

Don and the entire team ar Garavel Subaru were incredible. This was my first time buying a car and Don made the processes as simple and straightforward as possible. We not only got a great deal on incredible. This was my first time buying a car and Don made the processes as simple and straightforward as possible. We not only got a great deal on a new Outback, but he worked with us to compose a detailed and precise payment plan. Don also walked me through all of the car's features, scheduled my first oil change, and any called me after I left to make sure everything was exceeding expectations once I drove off the lot. I recommend without hesitation, not only Garavel Subaru, but Don for any sale! More

Friendly and professional. The initial offer for my trade-in was far too low, but they upped it to a reasonable level and made the rest of the experience a pleasure. trade-in was far too low, but they upped it to a reasonable level and made the rest of the experience a pleasure. More

The overall experience with the sales team was excellent. The finance team applied the usual low balling tactics which aggravated me and I capitulated. At the end of the day I was satisfied with my purchase. The finance team applied the usual low balling tactics which aggravated me and I capitulated. At the end of the day I was satisfied with my purchase. More

Miles was great. Knew what he was doing. Spoke in simple terms so even I could understand. Kept it all to the point. Went above and beyond by getting me a good insurance rate to go with my new car. Nice. terms so even I could understand. Kept it all to the point. Went above and beyond by getting me a good insurance rate to go with my new car. Nice. More

My experience at Garavel in leasing a new 2013 Impreza was great. I called Don Hill on a Friday, came in the following Monday, picked out a car on the lot and drove away Thursday. Don made the experience was great. I called Don Hill on a Friday, came in the following Monday, picked out a car on the lot and drove away Thursday. Don made the experience seamless and pleasant, and I can't recommend him more highly, or Garavel Subaru in general. More

I had been looking for a car for a long time without any I had been looking for a car for a long time without any success. I visited Georgetown Subaru in Norwalk Connecticut and fell in love with the Subaru I had been looking for a car for a long time without any success. I visited Georgetown Subaru in Norwalk Connecticut and fell in love with the Subaru Legacy. Matt Siegel was my salesman. He was extremely knowledgeable,friendly and professional. I let him know the price range,year and mileage that I was looking for. He assured me that he would call me as soon as a car came in that met my qualifications. He kept in contact, always letting me know that he was still looking for me. Then, the perfect car came in! He called me immediately. The car had just arrived and had not even been listed yet. Matt knew this was the perfect car for me and wasted no time making sure that it would be mine. He was very helpful in every aspect of the purchasing and financing process. Georgetown Subaru is very fortunate to have Matt Siegel on their sales team. If you are looking for a Subaru in the Norwalk area, go to Georgetown Subaru and ask for Matt. I have every confidence that he will help you find the perfect car for you, as he did for me. Thanks Matt! -Heather B More

I bought my 2010 Subaru online from NH with Jessica but it was with Jorge Sebourne who I dealt with. He made the transaction so smooth that when I arrive it was seamless! Thanks. Also Lou Schipani was gre it was with Jorge Sebourne who I dealt with. He made the transaction so smooth that when I arrive it was seamless! Thanks. Also Lou Schipani was great in sealing the finical end without a hitch. More

The dealership in general was neat, very clean, most inviting and welcoming. The receptionist was friendly and directed us immediately to a sales person. Don Hill was an excellent salesman. He was inviting and welcoming. The receptionist was friendly and directed us immediately to a sales person. Don Hill was an excellent salesman. He was very informative about the car we were interested in and very enthusiastic about the features. He spent time answering all our questions thoroughly and based on our criteria he procured a car for us same day. In all aspects Mr Hill met all our expectations. We have dealt with other dealerships and would place Georgetown/Garavel Subaru at the top. More