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Garavel Subaru - Service Center

Norwalk, CT

4.9
578 Reviews

578 Reviews of Garavel Subaru - Service Center

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December 07, 2021

We have been customers since 2012 and have always received exceptional service. The team is very accommodating, professional and helpful. More

by raj2101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny De Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Morel
December 07, 2021

The service department was able to provide the device that I needed quickly and courteously. More

by marciapowell419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Correctly diagnosed an issue over the phone, and accommodated a same-day drop-off, service and pickup. More

by W.B.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Rodrigo called me ahead of my appointment to get more information about the problem I wanted looked at, and asked if I could come in earlier than my scheduled time so the team would have enough time to w More

by edwina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

All my experiences with Garavel Subaru have been excellent! From the front desk, customer service and the maintenance I receive on my 2018 has exceeded my expectations. I am thoroughly pleased More

by robgottlieb22@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny De Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Jury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Morel, Tony Cornelio
December 05, 2021

Very helpful and professional.They provided a loaner for Very helpful and professional. They provided a loaner for me to get to my father's funeral. I had no worries whatsoever. Rodrigo helped me with my More

by cferrer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

Everything was great, from leaving my car with the valet, check in was easy and Rich Morel was great and very thorough both when I left my car and then again at pick up. Everyone wore a mask. My experience w More

by bdy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
December 05, 2021

Friendly, pleasant, helpful, efficient staff, both on the phone and in person. Very clean and comfortable waiting room. Although I have received my Covid vaccine and booster shots, I still wear a mask when o More

by cobrienslp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
December 05, 2021

The diagnosis and repair met my expectations. The price was reasonable. Repair time was more than a week but that was because of parts available. However, Subaru loaned me a car so no issue. I also receive More

by mark1st.subbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
December 04, 2021

The service was prompt but expensive.Car wash coupon was The service was prompt but expensive. Car wash coupon was worthwhile. They did a great job. More

by annyu42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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