"Warm reception the minute I walked in the door. When I..."
Warm reception the minute I walked in the door. When I returned to pick up my car, staff was clearly on top of it. Apologized for it taking longer than expected-and it wasn’t even their fault. I believe you can tell the quality of a place by the attitude of the people who work there. And the car worked perfectly. Nice job. Thank you.
"The service visit was very organized and on-time. The..."
The service visit was very organized and on-time. The staffs are professional and treats every customers like me as a valued one. Ronnie Goss in the service dept. is one of the best I've been dealing with. Thank you also to Conrad who made sure the loaner car is ready. The whole service dept. team deserves 5 star ratings.
"I always receive wonderful, warm service from Garavel..."
- Stella Blue
I always receive wonderful, warm service from Garavel Subaru and Rich Morel. Everyone is friendly, and the waiting area is clean and comfortable. I can't rate the price since I have bumper-to-bumper coverage right now, so I'll give that 5 stars so as not to ding them when I just don't know.
"I bought my outback based on the knowledge and..."
I bought my outback based on the knowledge and personality of Dave Novack. Ronnie Goss always service my car perfectly and in a timely manner.
"Garavel has worked with me to handle all service visits..."
Garavel has worked with me to handle all service visits and resolve any issues. Quite happy with their willingness to look into more elusive issues and continue until resolved. Very happy with them.
"Garavel service guys gave me very responsive and timely..."
Garavel service guys gave me very responsive and timely service. The service department staff are competent, courteous and professional. A very new and clean loaner was made available to me.
"Danny and his team are #1. Making an appt is easy,..."
Danny and his team are #1. Making an appt is easy, communication is on point, all my questions and needs are Always met! I couldn't be happier
"Great service! Easy to schedule on line. Staff amazing...."
Great service! Easy to schedule on line. Staff amazing. The staff are accommodating and keep you informed while service being performed! Highly recommend the service department.
"Over 30 years and four Subarus I have used many dealers...."
Over 30 years and four Subarus I have used many dealers. This was my first major service with Garavel and it stood out. Upon completion of the work I could appreciably feel the difference in the car! Ronnie Goss, my service advisor, clearly listened and in all aspects of the service experience he was especially keen on keeping me informed. Garavel and Ronnie exceeded all expectations! Sincere thanks! Terrific work.
"My only problem is that I appear to have one of the 2016..."
My only problem is that I appear to have one of the 2016 models that's got a power drain problem. Probably 8 times now I've had dead batteries to deal with. I've taken to purchasing a battery jumper and trickle charger to be safe. On my 4th battery in 4 years. The last one lasted exactly one year before being replaced. Had to pay for some sensor in the door that I was told was causing problems last year. Didn't save the problem. Subaru Corporate needs to wake up and address these issues with a permanent solution. I care for an 85 year old and cannot afford to have a dead battery in emergencies. The answer is to keep throwing an inadequate battery at the toblem.