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Garavel Subaru - Service Center

Norwalk, CT

4.9
579 Reviews

579 Reviews of Garavel Subaru - Service Center

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May 01, 2021

I dropped off my certified Subaru off for scheduled oil change. The whole experience was incredibly easy and efficient. First making the appointment via the reminder/invitation email Rich sent was a breez More

by imprezzed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Tony Cornelio
April 27, 2021

My service mechanic named Rodrigo is always taking care and do a great job to my car, I feel confident that my car will be safe and runs smoothly everytime I did a service in this dealer. Thank you so muc More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Ronnie did a good job on servicing my car and attending to the recall. Tony, service director, did an excellent job going through the work done and the health of my Subie. Everything was great. Tony has More

by Tigermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Morel, Tony Cornelio
April 24, 2021

Rich is a gem. His efficiency and competence are unrivaled. He treated me as if I were the only customer he had. I really cannot say enough about the quality of his customer service! More

by Seyburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
April 19, 2021

Great service! Work was done promptly and I was notified promptly when car was ready. Covid 19 precautions seemed excellent. Would highly recommend Garavel Subaru. More

by Pbergen52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Service was completed as scheduled and in a timely manner. Service staff was very attentive at every step. I highly recommend Garavel Subaru service to anyone interested. More

by Etobitsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
April 11, 2021

As before I was greeted as soon as I walked in the door, handed my keys to the technician, and learned exactly what the service would include and the approximate cost. The waiting room was comfortable and More

by elvystep4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Ronnie is incredibly helpful, professional, friendly, and accommodating. Garavel Subaru service center is one of a kind, and I feel like I can fully trust that what's best for me as a car owner as well as wh More

by kDickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Service was great as expected no problems with fast turnaround. Service rep was friendly and accommodating with answers to my questions regarding the service to my Outback. The only downside was t More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Ronnie is always helpful, very friendly, extremely pleasant to deal with and I’ve never had any issues with getting my car serviced. It didn’t take longer than I expected. Overall great experience as More

by Lindsay618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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