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Garavel Subaru - Service Center

Norwalk, CT

4.1
584 Reviews

584 Reviews of Garavel Subaru - Service Center

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December 31, 2017

Great service, friendly staff ! I scheduled a major service, Garavel had a loaner for me to use that day. Great customer service by Katy Keklik. Happily recommend this dealership More

by HappyOutbackFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Keklik
December 31, 2017

Courtesy and professionalism. Tony went above and beyond to accommodate all of my needs. He even helped me sync my cell phone with the car. Provided a loaner car. Tony had a smil More

by Linda Marshall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Nerreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Shapiro, Tony Cornelio
December 31, 2017

Great in an out with ease even for my longer maintenance app I was about an hour late but they were very accommodating and I waited for my maintenance service to be done and it was done quickly and efficiently. More

by Carmand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Keklik
December 30, 2017

Diego Barahona is a friendly and knowledgeable service advisor. I like dealing with him directly, but I have never had a bad experience with any other ser More

by jeff's 2011 outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Barahona
December 30, 2017

I am a new Subaru owner The day after Christmas I called in a panic and they got me right in for a service appointment. Katherine was super accommodating and pleasant! She an More

by Anne-Marie Ryzak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Keklik
December 29, 2017

Best service experience period We brought our Subaru Impreza in due to an emergency brake issue, on our way home from NYC to Boston. In the Boston area, I usually have to wait 2-3 w More

by leo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Keklik
December 29, 2017

6000 mile service The service, which included the rotation of the tires was efficient, courteous and helpful in its explanation of things I did not know. Thank you. More

by Subaramich123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katherine Keklik
December 27, 2017

Tire pressure warning light repair After returning at least 5 times, the tire pressure warning light was finally repaired in all four tires and the warranty covered three of them. Now I More

by revspfeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego Barahona
December 27, 2017

Service My experience with service was good, I did not have to wait along time to have my vehicle service , all the associates was very friendly. More

by mperry123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Beaulieu, Conroy Johnson
December 26, 2017

Absolutely no complaints. Had put off 30K service on my Forrester for several months, so was a bit worried something bad might turn up. Shouldn't have been - everything went More

by dayrshields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Barahona
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