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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
673 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 673 reviews

July 14, 2023

The mechanic actually spoke with me. I was also provided with a video. Very friendly. More

by Fatkidadventure
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with
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Jul 20, 2023 -

Garber Automotive Porsche Audi responded

We are so happy to hear that we left such a strong impression on you! It’s important to us that we deliver remarkable service to every person who walks through our doors, so we’re pleased to know this was your experience. Thank you for choosing Porsche Audi Rochester.

Helpful
July 12, 2023

Paul continues to go out of his way to find solutions for everything, whether it's an appointment date that works for me or when there's a small problem and I drop in to see if it can be fixed while I'm ther More

by JANSON.SKIP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul, Scott
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Jul 18, 2023 -

Garber Automotive Porsche Audi responded

Janson, thank you for the great review! We're glad to hear that Paul always goes above and beyond to assist you. Your satisfaction is our top priority at Porsche Audi Rochester. Have a wonderful day!

Helpful
July 12, 2023

A great group of guys and are willing to work with you to get things done More

by JAVISLUCAS.9INC
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester, we appreciate your positive feedback!

Helpful
July 11, 2023

Paul's service was prompt and excellent! The waiting area is clean, comfortable, and convenient. More

by nzhang_99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 18, 2023 -

Garber Automotive Porsche Audi responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Porsche Audi Rochester for your vehicle needs and we look forward to working with you again in the future.

Helpful
July 11, 2023

Zachary was awesome. He makes the trip from buffalo to Rochester a great trip makes us feel special More

by PBAKT
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zachary
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Jul 18, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're so glad to hear that Zachary provided excellent service and made your trip from Buffalo to Rochester a special one. We appreciate your support and hope to see you again at Porsche Audi Rochester!

Helpful
July 11, 2023

Issue was diagnosed and corrected within two days of dropping the car off. My appointment was scheduled a week later but I took it in early with hopes that they could sneak me in and they did More

by JDSHIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 18, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad we could accommodate your early appointment and get your car diagnosed and fixed quickly. We appreciate your business and hope to see you again at Porsche Audi Rochester!

Helpful
July 09, 2023

Great service and great people Very accommodating and easy to work with I recommend this dealership More

by STR1889
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul and scott
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Jul 18, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that you had a positive experience with our team at Porsche Audi Rochester. We appreciate your recommendation and hope to see you again in the future!

Helpful
July 09, 2023

$150 for an oil change is steep. Lucky for the dealer I'm Lazy and don't shop around. More

by scott@rochesterlimousine.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 10, 2023 -

Garber Automotive Porsche Audi responded

Hi Scott, Thank you for taking the time to share your feedback. We're glad to hear you had an overall positive experience, and that you trust the vehicle maintenance of your Audi to our specialized team. If you have any questions about the work performed on your vehicle, please do not hesitate to reach out. We look forward to working with you again in the future!

Helpful
July 08, 2023

All Rochester Porsche have always gone above and beyond which keeps me a return customer. More

by WRFORSYTH
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dennis
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

We couldn't be happier to have you as a returning customer! Your business means a lot to us and we will pass along your glowing feedback. Thank you from all of us at Porsche Audi Rochester, and safe travels until next time!

Helpful
July 08, 2023

I have had all my Audi's serviced exclusively at Garber Audi since 2017 and have had great experience every time! I purchased a new Q3 in 2017 and in 2021 from Dan, a GREAT sales person. Now along with th More

by BTAFT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan, Zak and Paul Palmer
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester as your go-to service center, BTAFT4! We're delighted to hear that Dan provided exceptional sales assistance and that Zak or Paul P. consistently provide knowledgeable and enjoyable service experiences. Your loyalty means the world to us, and we look forward to serving you again in the future!

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