Garber Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,119 reviews
Buying PreOwner Doesn't have to be a secondhand experience I worked with Karin Brown and her manager on closing the deal on a preowned 07 Audi S4 Avant. Karin was dependable throughout the process and worked h I worked with Karin Brown and her manager on closing the deal on a preowned 07 Audi S4 Avant. Karin was dependable throughout the process and worked hard at getting me the car at the right price. More
Very happy with my purchase From the moment Gina answered the phone I knew I picked the right place to buy my next car. She was very friendly and easy to talk to. I told her what From the moment Gina answered the phone I knew I picked the right place to buy my next car. She was very friendly and easy to talk to. I told her what I wanted and needed, she delivered! The whole office really seemed to work as a team and genuinely like each other. I also want to say thank you to Joey in finance and Rob in sales who helped this process be seamless for me as well. Very clean and organized place! Keep up the good work. More
Wonderful improvements at Garber Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, cle Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, clean, and professional. When I met Annie Bochno, I was immediately put at ease. Annie is truly organized,, thorough, attentive, and was able to answer all my questions. On a scale of 1-10, I would rate her a 20. I love my 2017 Honda CRV touring edition and appreciated Annie's no pressure approach which made this a very pleasurable experience. Annie left no detail unspoken and patiently reviewed all the features of my CRV on the day of purchase. That alone was very helpful. Annie is exceptional in her job, and I would definitely refer friends to her and return to Garber for future purchases. More
A great experience Wonderful atmosphere! Everyone was really nice. Ginna is an awesome salesperson. All my questions and concerns were taken care of . I would recomm Wonderful atmosphere! Everyone was really nice. Ginna is an awesome salesperson. All my questions and concerns were taken care of . I would recommend anyone looking for a car to stop by and see Ginna.!!!!! More
Professional, efficient, prepared, friendly. Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about w Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about who had to sign what, she introduced me to her step-daughter and all of her supervisors. She's a keeper and you folks run a first class operation. I'm loving Nigel...my sweet Mini, and the 650+ mile drive home was a pleasure. jw More
Overall fantastic experience! Bought a car I love from Ginamarie Lanzatella at Garber Pre-Owned. Had an absolutely great experience and everyone there was a pleasure to work with, Bought a car I love from Ginamarie Lanzatella at Garber Pre-Owned. Had an absolutely great experience and everyone there was a pleasure to work with, and are genuinely kind, courteous people. It was a hassle-free purchase without all the usual sales games. Gina was the sweetest, most wonderful person ever, throughout this entire transaction. I would definitely by a car from her again<3 More
Easiest ever!! The perfect car buying experience! No pressure just friendly, helpful, knowledgeable people. I would recommend Garber to anyone who asked where to buy The perfect car buying experience! No pressure just friendly, helpful, knowledgeable people. I would recommend Garber to anyone who asked where to buy a great car!! More
Good Price Correlates to Poor Experience Although I did get a great price below with a great interest rate, the entire process was convoluted and poorly explained. I felt the entire process w Although I did get a great price below with a great interest rate, the entire process was convoluted and poorly explained. I felt the entire process was rushed to simply get me paying a monthly payment and a sustainable down payment. Instead of being accommodating, Garber was willing to jeopardize my insurance policy to push cars off the lot and failed to provide the insurance company with the proper paperwork. More
Great Experience I've been with Honda for a long time. Geoff was professional and will come back. He has worked with me to get a good deal on the car I test drove. I w I've been with Honda for a long time. Geoff was professional and will come back. He has worked with me to get a good deal on the car I test drove. I walked out happy and satisfied with my car that I was going to lease. Thank you! More
Good Experience as Inexperienced Buyer Buying a car is stressful if you've never done it before. I felt like the employees were very helpful in terms of getting me approved, explaining the Buying a car is stressful if you've never done it before. I felt like the employees were very helpful in terms of getting me approved, explaining the process and not adding on unnecessary features or charges. They also were patient with my questions and assisted me with documents and insurance. My AC turned out to be broken and they took care of it since I had only had the car for a week. Overall a good experience and I enjoy my vehicle. More