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Garber Randall Buick GMC - Service Center
Canandaigua , NY
190 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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190 Reviews of Garber Randall Buick GMC - Service Center
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May 25, 2024
I had an early morning appointment to service my Cadillac that I came in from Rush, NY. I was told that it would take about half a day to complete. My wife and I stayed around Canandaigua to look at the wa that I came in from Rush, NY. I was told that it would take about half a day to complete. My wife and I stayed around Canandaigua to look at the water, shop, and grab lunch. We came back to the dealership after about 5 hours and my car wasn't even looked at and was told it would be ready by the end of the day. We decided to go back home and come back at 5pm. One of the three issues were fixed and two of the issues need parts that were not available at the time. They said they would call when the part comes so we can schedule another appointment. I think better communication is needed to let people know that the vehicle would not be looked at in the morning but will be looked at in the afternoon. I would gone home after I dropped it off. More
by SLESNICK
Verified CustomerEmployees Worked With
Helpful May 23, 2024
Been buying vehicles from Randall & Farnsworth for over 55 years. This is my first time for Garbers up here I have used Garber GMC in Port xx Lucie, Fla. And was very pleased 55 years. This is my first time for Garbers up here I have used Garber GMC in Port xx Lucie, Fla. And was very pleased More
by DSMITH3785
May 19, 2024
Reasonable, courteous on time, fair. Did not try to sell me things I did not need. Even got a free wash job Did not try to sell me things I did not need. Even got a free wash job More
by JIMWEIS9
Employees Worked With
May 19, 2024
Mike was very good being new in his communication in servicing my vehicle - thank you :-) servicing my vehicle - thank you :-) More
by ABRAUN1
May 11, 2024
May 10, 2024
They always take good care of my car. They keep me well informed. I appreciate them and the fact they will add air whenever my tires need it free of charge. They keep me well informed. I appreciate them and the fact they will add air whenever my tires need it free of charge. More
by TRAVELER-CED
May 10, 2024
As always service was on time, and the staff was very friendly. Work was completed promptly friendly. Work was completed promptly More
by HALMARTIN
Employees Worked With
May 10, 2024
Very kind associate took care of my repair in a timely fashion. Took 2 trips to get my repair done but that was due to ordering parts. Thank you! fashion. Took 2 trips to get my repair done but that was due to ordering parts. Thank you! More
by PCURTIS6
Employees Worked With
May 04, 2024
Service with pleasant and knowledgeable staff, They went the extra mile for us ! Very pleased to have them service my vehicle. the extra mile for us ! Very pleased to have them service my vehicle. More
by awalters2
Employees Worked With
May 03, 2024
Needed leaking valve stem replaced, tire was ready when promised, very reasonable charge. Very happy. promised, very reasonable charge. Very happy. More
by DFRAREY
Employees Worked With
