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Garber Randall Buick GMC - Service Center

Canandaigua , NY

4.8
190 Reviews
Call Service Center (585) 394-0050

190 Reviews of Garber Randall Buick GMC - Service Center

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March 22, 2024

Great team effort! ! Service department is always excellent. Ryan & Michael made everything easy and convenient. Thank you More

by CTHUBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hubler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Garber Randall Buick GMC responded

We're glad to know our team, especially Ryan and Michael, provided excellent service at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to assisting you in the future!

Helpful
March 21, 2024

Best experience I've ever had buying a car. Scott and Ryan were an incredible help More

by BANDRESSI
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan & Scott C.
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Apr 10, 2024 -

Garber Randall Buick GMC responded

We are so thrilled to hear your experience at Garber Randall Buick GMC Cadillac was the best one yet. We'll pass the kind words along to Scott and Ryan. Thanks for taking the time to share your positive experience!

Helpful
March 21, 2024

My vehicle had a defective 6. 2l engine and was down a month. Tow was great at keeping me informed through the process. My truck was clean when I got it back and he went over every More

by TOM@FARMINGTONSERVICE.COM
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Garber Randall Buick GMC responded

We're glad to know that you had a great experience with our service team at Garber Randall Buick GMC Cadillac. It's important for us to keep customers informed and provide top-notch service. Thanks for the review!

Helpful
March 20, 2024

First service department appointment. Kirk and the team did an excellent work. Made a good first impression. I will be back! More

by PMINOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Garber Randall Buick GMC responded

We're glad to know your first service appointment with our team at Garber Randall Buick GMC Cadillac left a good impression! Thanks for the positive feedback and we look forward to seeing you again.

Helpful
March 18, 2024

Kirk was great! He squeezed me into the day's workload after a dead battery issue. Great service!!! More

by JEANMERCANDETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Garber Randall Buick GMC responded

We're so glad Kirk could squeeze you in to fix that dead battery for you at Garber Randall Buick GMC Cadillac! Thanks for sharing your positive experience- we appreciate it!

Helpful
March 06, 2024

everyone was helpful with the checkup as it was my first visit to the service area More

by GRACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Garber Randall Buick GMC responded

Gracie, it's great to hear our service center team at Garber Randall Buick GMC Cadillac were helpful during your first service visit with us. Thank you for the 5-stars. We hope to see you back for any future servicing needs!

Helpful
March 06, 2024

Great job by Nigel as always! He takes good care of us and our vehicles More

by mtaylor37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Bennett
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Apr 10, 2024 -

Garber Randall Buick GMC responded

It's great to know Nigel always takes good care of you and your vehicles at Garber Randall Buick GMC Cadillac. We will pass the kind words along to him. Thanks for the review!

Helpful
March 05, 2024

Would like to see emergency service windows, Truck broke down over weekend and service was booked up through until Wednesday and truck wasn't repaired and ready for pickup at end of day Thursday. Other than More

by JERRY.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

Jerry, we appreciate your feedback and understand the importance of timely service. We're glad to know that you were satisfied with our repair work at Garber Randall Buick GMC Cadillac. Thanks for sharing your experience!

Helpful
March 02, 2024

Outstanding customer service. And fast and complete service. I was very happy with my recent service. More

by ROGER.BAIN
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

Roger, we're delighted to know you had an outstanding experience with our team at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to serving you again in the future!

Helpful
March 02, 2024

Always excellent service. The service writers are always helpful and courteous. The technicians are first rate! More

by GCOLF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fichera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Reber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know you've had consistently excellent service with us at Garber Randall Buick GMC Cadillac! Our team always aims to be helpful and courteous. Thanks for the review!

Helpful
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