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Garden Grove Kia
Garden Grove, CA
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,673 reviews
March 19, 2025
Rebecca is the one who helped me and she is amazing, very friendly and helpful! friendly and helpful! More
by aaannalese
Verified Customer
March 18, 2025
My service advisor Jeremy was fantastic and guided me through a potential engine recall issue. Turns out the engine was bad and it was indeed covered under the recall by Kia. Jeremy told me it would be through a potential engine recall issue. Turns out the engine was bad and it was indeed covered under the recall by Kia. Jeremy told me it would be about a week to get the engine and about a week to get it swapped. Exactly two weeks later he called and said my car was ready for pickup. I've been here multiple times for service and am always pleased by the professionalism of the service advisors and maintenance professionals. I drive past multiple other Kia dealers specifically to go to Garden Grove Kia. More
by John H.
Employees Worked With
Jeremy
March 18, 2025
Kia Garden Grove was great. Javier was super easy to work with and Khristina who delivered our car was very knowledgeable and showed us everything we needed. Got a fair price on Javier was super easy to work with and Khristina who delivered our car was very knowledgeable and showed us everything we needed. Got a fair price on our car and also on the extended warranty we wanted. The sales team even went the extra mile to mail us back some sunglasses we left in our trade-in. Definitely would purchase from this dealership again. More
by Rodsamper16
March 17, 2025
Quick and easy service. Jeremy was professional and friendly. It was raining that day so he gave me a car wash voucher for another time. Great service, thank you! Jeremy was professional and friendly. It was raining that day so he gave me a car wash voucher for another time. Great service, thank you! More
by justjake22
Employees Worked With
Jeremy Fox
March 16, 2025
Literally the best service out of most dealerships in the area. Gave facts, reasonable discussions, and overall great customer service from everyone that I spoke with. 10/10 great and amazing team. Super tha area. Gave facts, reasonable discussions, and overall great customer service from everyone that I spoke with. 10/10 great and amazing team. Super thankful to Elmer especially, for helping me from start to finish and I’m super happy with my new car. More
by Kelsey
Employees Worked With
Elmer Miranda, Kenny Seo
March 15, 2025
Had an excellent experience at Garden Grove Kia. Juan Campos was very professional and provided excellent customer service. Juan Campos was very professional and provided excellent customer service. More
by dmejiamba
March 15, 2025
Jeremy was my customer service rep. Everything about him from his warmth and his smile and personality welcome me when we first met. He made me feel comfortable understood and that he w Everything about him from his warmth and his smile and personality welcome me when we first met. He made me feel comfortable understood and that he was going to take charge of my car and make sure it was done properly. Amazingly, the service was actually done in under the amount of time that they had predicted. Such a great experience I'll totally come back again More
by catraeger
Employees Worked With
Jeremy Customer Service
March 14, 2025
Very happy with their car service! Quick, friendly service and truly care about the customer. Quick, friendly service and truly care about the customer. More
by imeldahernandez87
Employees Worked With
