Garden Grove Kia

I had a strong feeling knowing which car I wanted when we pulled into Kia. One of the sales associates, Abraham Choi, came out to meet us when we arrived (without an appointment). He asked what we were looki pulled into Kia. One of the sales associates, Abraham Choi, came out to meet us when we arrived (without an appointment). He asked what we were looking for and ran to grab the keys of the car I wanted to see. He sat in the back and explained some of the main features of the car while my husband and I sat up front. He offered for me to take a test drive and allowed us a good amount of time on the road to feel the drive of the car. He was friendly throughout the test drive and never pushy. He was incredibly knowledgeable about not only the car I was test driving, but also many others. He made me feel at ease and was able to easily answer all my questions. When we returned to the lot, we followed him inside and waited for the quote on our vehicle. Both he and Aldo Orea worked through pricing options with us until we came to a price we could agree upon. The entire experience was so much more pleasant, friendly, and efficient than any other dealership that I'd been to. They were intent on ensuring we would be customers for life and I can honestly say I am looking forward to our next car buying experience at Kia when our daughter will be getting her first car. More

My experience was good My only complaint would be when someone is co signing have a separate form for that applicatiant to fill out. Very confusing information when it's all on the same form and a huge wa someone is co signing have a separate form for that applicatiant to fill out. Very confusing information when it's all on the same form and a huge waste of time if you don't read it correctly too much mis information just have IT create a separate form make co signers happy! More

Josh was a pleasure to work with. This company will be losing a valuable resource when he joins the Highway Patrol! :) This company will be losing a valuable resource when he joins the Highway Patrol! :) More

Free coffee, water, and seating area was clean and quiet. There are electrical outlets and phone chargers available. Overral, happy with the service. There are electrical outlets and phone chargers available. Overral, happy with the service. More

Elmer was very helpful and professional. There was no pressure while answering all our questions and allowing us to make the best decision for our family. There was no pressure while answering all our questions and allowing us to make the best decision for our family. More

great overall excellent customer service great job great personnel, great team work great overall work personnel, great team work great overall work More

I am very satisfied with the service at Garden Grove Kia! Luis Mendoza is the best! Luis Mendoza is the best! More

Luis was very helpful when I brought in our Carnival for the 30K service. He helped make it a quick and easy experience. I appreciate all his help! the 30K service. He helped make it a quick and easy experience. I appreciate all his help! More

Great service and care. I felt confidant and supported. I am glad I got this car and service. I felt confidant and supported. I am glad I got this car and service. More

Towed in the broken EV for diagnostics and was handled right away. Found it was possible warranty repair so need for that to resolve and the get the part. Once they had the part it was done in one day. right away. Found it was possible warranty repair so need for that to resolve and the get the part. Once they had the part it was done in one day. More