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Garden Grove Kia
Garden Grove, CA
3,735 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,735 reviews
November 17, 2023
This is my review on the Service Dept for Garden Grove Kia. I am very impressed with the help of staff Efrain who was extremely approachable and professional. It was my first time here for service after Kia. I am very impressed with the help of staff Efrain who was extremely approachable and professional. It was my first time here for service after car was purchased. Efrain not only took time to explain details of different matters(quotes/prices/other questions), but I felt valued as a customer and ultimately satisfied at the end of my visit. Thank you and keep up the good work Efrain and Garden Grove Kia. More
by Ben V
Employees Worked With
Efrain
Verified CustomerNovember 16, 2023
Excellent service great job and I will bring my friend and family here for service and family here for service More
by huynguyen0273
November 16, 2023
Corey made my experience very easy. He made me feel that I could trust him and the dealership. He really knows the business and very respectful and helpful. He made me feel that I could trust him and the dealership. He really knows the business and very respectful and helpful. More
by contactme
Employees Worked With
Cory Taylor
November 15, 2023
Service was okay—not too friendly. Service advisor told me that he would fix the Maintenance Due alerts but forgot. Also, all settings were reset with no effort to notify me or get t Service advisor told me that he would fix the Maintenance Due alerts but forgot. Also, all settings were reset with no effort to notify me or get them back to where they were… which could be dangerous when you are used to 1-pedal driving. More
by VV254
Employees Worked With
Chris Franklin
November 15, 2023
Josh was amazing! Took care of what I wanted with no pressure! Other dealerships were convincing me to get a car I did not want but Josh made my dream car come true. H Took care of what I wanted with no pressure! Other dealerships were convincing me to get a car I did not want but Josh made my dream car come true. He followed through very nicely and will definitely be coming back for him. More
by CLAUDIA7499
Employees Worked With
Josh McCune
