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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
3,942 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,942 reviews

August 13, 2025

Excellent service—quick, professional, and hassle-free. My car runs perfectly now. 5 out of 5 stars! More

by JASON.TOMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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Aug 13, 2025 -

Garden Grove Kia responded

Thank you, Jason, for stopping by to leave Garden Grove Kia a wonderful review!

August 13, 2025

had to wait in line to get started, but once in check in went well and vehicle was ready sooner that expected More

by punger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 14, 2025 -

Garden Grove Kia responded

Thank you for your patience and understanding. It's great to hear that the rest of your experience went smoothly and your vehicle was ready ahead of schedule. We hope to see you again at Garden Grove Kia!

August 13, 2025

Our first service appointment went very smoothly. Jeremy was efficient, attentive and helpful.Good job More

by llumlee
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Garden Grove Kia responded

We're pleased to hear the team delivered such a seamless first service experience! We’ll be sure to pass your appreciation along to Jeremy. Thank you for visiting Garden Grove Kia, see you next time!

August 12, 2025

Jeremy was awesome and very helpful and answered all my questions and concerns, highly recommend! More

by sivargas14
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy in service
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Aug 13, 2025 -

Garden Grove Kia responded

Thanks so much for the review. We look forward to your next visit to Garden Grove Kia!

August 12, 2025

Great service , employees were efficient and were able to answer my questions , I will definitely keep coming with KIA family. More

by gabriela bautista
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Garden Grove Kia responded

Hi Gabriela, thank you for sharing your feedback about our efficient and knowledgeable team! We look forward to welcoming you back to Garden Grove Kia. Safe travels!

August 12, 2025

Good service. A little bothered that there was a cheaper service was not offered to us. More

by bashort2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 13, 2025 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a review. We apologize for any lack of communication and will forward this feedback to the team. If you need anything else, please let us know!

August 11, 2025

Was a great experience with Herb Santamaria. Provided all the information requested and made the purchase seamless. Would highly recommend this dealership. More

by dean45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Santamaria
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Aug 12, 2025 -

Garden Grove Kia responded

Hi Dean, we are so happy to read such a great review about Garden Grove Kia!We'll be sure your kind words reach Herb.

August 08, 2025

Best dealership experience. Everyone was knowledgeable and kind. Answered all questions and concerns. Went above and beyond More

by graceykim9
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
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Aug 11, 2025 -

Garden Grove Kia responded

Thank you for the awesome feedback! We’re glad to hear our team went above and beyond. We appreciate your business and we hope to see you again at Garden Grove Kia. Safe travels!

August 07, 2025

The service was fantastic and Luis was very friendly and helpful. I highly recommend Kia of Garden Grove. More

by joeyjetsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 07, 2025 -

Garden Grove Kia responded

We’re so glad Luis provided such a helpful experience. We hope to welcome you back again soon! Thank you, from all of us at Garden Grove Kia.

August 06, 2025

I'm very happy with how well my car was repaired and I will not hesitate to use Garden Grove Kia in the future. More

by shakj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Aug 06, 2025 -

Garden Grove Kia responded

Thank you for your business and your five-star review! We strive to provide excellent service, and it’s wonderful to see how happy you are with the Garden Grove Kia team. We are excited to serve you more in the future! Drive safely!

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