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Garden Grove Kia
Garden Grove, CA
3,713 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,713 reviews
October 26, 2023
Honestly the vehicle that i bought from garden grove kia was awesome cosmetically but mechanical it has issues. I talked to my sales assistant but was not able to fix my issues and concerns. Not a first goo was awesome cosmetically but mechanical it has issues. I talked to my sales assistant but was not able to fix my issues and concerns. Not a first good experience with the dealership. More
by ernestoochoa2118
Verified CustomerEmployees Worked With
October 26, 2023
Great service! Staff was welcoming and gave me the rundown of services provided. Had some snacks, enjoyed some TV time and had a coffee while waiting on my car. Staff was welcoming and gave me the rundown of services provided. Had some snacks, enjoyed some TV time and had a coffee while waiting on my car. More
by NMoon
Employees Worked With
Luis Mendoza
October 26, 2023
Quick and easy. ET was friendly, efficient and speedy. This is the 4th car we’ve purchased at garden grove Kia. First two when when it was located on garden grove bl ET was friendly, efficient and speedy. This is the 4th car we’ve purchased at garden grove Kia. First two when when it was located on garden grove blvd. The last two with ET More
by DNCNSWEETY
October 25, 2023
Very helpful dealership. Thank you for the great experience and helping me understand more about my car. Thank you for the great experience and helping me understand more about my car. More
by Michelle
Employees Worked With
October 25, 2023
The service team is always excellent. I have purchase 5 cars from Garden Grove Kia over the last 9 years, and always have my car serviced there. I have purchase 5 cars from Garden Grove Kia over the last 9 years, and always have my car serviced there. More
by mgmvam
Employees Worked With
Luis is excellent.
October 25, 2023
Quick, easy and always reliable. Jeremy checked me in quickly and I was able to work in the clean and nice lobby till my car was ready. Jeremy checked me in quickly and I was able to work in the clean and nice lobby till my car was ready. More
by ebgirlie
Employees Worked With
Kadin Espinosa
October 24, 2023
Always a pleasure to have helpful and trained/competent friendly employees. It shows customer service is valued not just in name, but in practice. friendly employees. It shows customer service is valued not just in name, but in practice. More
by someguysomewhere
Employees Worked With
Efrain
October 24, 2023
Cory was very helpful in helping choose the best car for my driving needs. Management was great about matching a trade in offer, and the signing and delivery of the vehicle was efficient. my driving needs. Management was great about matching a trade in offer, and the signing and delivery of the vehicle was efficient. More
by kjjlouie
Employees Worked With
Cory Taylor
October 24, 2023
We had the pleasure of workng with the very kind Najwa in purchasing our new automobile. She did everything to accomadate us and either answer or bring in another person to answer any questions we had. Ever purchasing our new automobile. She did everything to accomadate us and either answer or bring in another person to answer any questions we had. Everyone was very helpful. We left very satisfied with all of the employees we interacted with. Thank you Garden Grove Kia. More
by rrod1948
Employees Worked With
Najwa
