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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
Verified Customer
October 26, 2023
I needed my windshield replaced on my 1. 5-month old car after I experienced some rock damage on the freeway. It was incredibly easy to schedule my appointment, and communication was clear fr 5-month old car after I experienced some rock damage on the freeway. It was incredibly easy to schedule my appointment, and communication was clear from beginning to end. So refreshing to have such a positive service experience, as I have had plenty of less-than-desirable experiences with non-Kia dealers in the past. Everyone was personable and kind. Thanks, guys! More
by OLIVIA COTA
Employees Worked With
Jeremy, Andrea
October 26, 2023
Honestly the vehicle that i bought from garden grove kia was awesome cosmetically but mechanical it has issues. I talked to my sales assistant but was not able to fix my issues and concerns. Not a first goo was awesome cosmetically but mechanical it has issues. I talked to my sales assistant but was not able to fix my issues and concerns. Not a first good experience with the dealership. More
by ernestoochoa2118
Employees Worked With
October 26, 2023
We bought our Niro plug-in from Garden Grove Kia back in June. We worked with Javier Santos. I highly recommend him. He made the transaction as smooth as possible. We stayed in contact as we had ordered an June. We worked with Javier Santos. I highly recommend him. He made the transaction as smooth as possible. We stayed in contact as we had ordered an item that could not be delivered. Javier continued to work hard for us until we came up with a solution. While we love Kia cars, the service brings us back. Thank you, Javier and the staff at Kia GG. More
by DAVIDMBALES
Employees Worked With
Javier Santos
October 26, 2023
Great service! Staff was welcoming and gave me the rundown of services provided. Had some snacks, enjoyed some TV time and had a coffee while waiting on my car. Staff was welcoming and gave me the rundown of services provided. Had some snacks, enjoyed some TV time and had a coffee while waiting on my car. More
by NMoon
Employees Worked With
Luis Mendoza
October 26, 2023
Quick and easy. ET was friendly, efficient and speedy. This is the 4th car we’ve purchased at garden grove Kia. First two when when it was located on garden grove bl ET was friendly, efficient and speedy. This is the 4th car we’ve purchased at garden grove Kia. First two when when it was located on garden grove blvd. The last two with ET More
by DNCNSWEETY
October 26, 2023
Excellent customer service and follow through. Loved being able to complete the deal all the way through. Cory rocks! Professional, cheerful guy. Loved being able to complete the deal all the way through. Cory rocks! Professional, cheerful guy. More
by Lacalguy
Employees Worked With
October 25, 2023
The service team is always excellent. I have purchase 5 cars from Garden Grove Kia over the last 9 years, and always have my car serviced there. I have purchase 5 cars from Garden Grove Kia over the last 9 years, and always have my car serviced there. More
by mgmvam
Employees Worked With
Luis is excellent.
