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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
October 25, 2023
Quick, easy and always reliable. Jeremy checked me in quickly and I was able to work in the clean and nice lobby till my car was ready. Jeremy checked me in quickly and I was able to work in the clean and nice lobby till my car was ready. More
by ebgirlie
Verified CustomerEmployees Worked With
Kadin Espinosa
October 25, 2023
Very helpful dealership. Thank you for the great experience and helping me understand more about my car. Thank you for the great experience and helping me understand more about my car. More
by Michelle
Employees Worked With
October 24, 2023
I had an issue and they fixed the problem with no issues. Highly suggest other come here to buy their cars Highly suggest other come here to buy their cars More
by robertpatton001
October 24, 2023
We had the pleasure of workng with the very kind Najwa in purchasing our new automobile. She did everything to accomadate us and either answer or bring in another person to answer any questions we had. Ever purchasing our new automobile. She did everything to accomadate us and either answer or bring in another person to answer any questions we had. Everyone was very helpful. We left very satisfied with all of the employees we interacted with. Thank you Garden Grove Kia. More
by rrod1948
Employees Worked With
Najwa
October 24, 2023
Always a pleasure to have helpful and trained/competent friendly employees. It shows customer service is valued not just in name, but in practice. friendly employees. It shows customer service is valued not just in name, but in practice. More
by someguysomewhere
Employees Worked With
Efrain
October 24, 2023
Cory was very helpful in helping choose the best car for my driving needs. Management was great about matching a trade in offer, and the signing and delivery of the vehicle was efficient. my driving needs. Management was great about matching a trade in offer, and the signing and delivery of the vehicle was efficient. More
by kjjlouie
Employees Worked With
Cory Taylor
October 24, 2023
2nd time back to this dealership within the month and once again had a great experience. Aldo made everything very easy and smooth, definitely would recommend this dealership. once again had a great experience. Aldo made everything very easy and smooth, definitely would recommend this dealership. More
by ARALUVSSM
Employees Worked With
October 20, 2023
Very poor attitude. Your staff was saying what they could not do instead of what they can do. I feel that they wanted to overcharge me for things that did not need to be Your staff was saying what they could not do instead of what they can do. I feel that they wanted to overcharge me for things that did not need to be done, and that is not good! Your costs for maintenance is more than my Mercedes S-550! More
by FOXW
Employees Worked With
Service dpt
