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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
October 18, 2023
I've been away for a while, so it was nice to be greeted back. Luis was very patient in explaining what was found to be replaced. The car was ready to go sooner than expected. back. Luis was very patient in explaining what was found to be replaced. The car was ready to go sooner than expected. More
by vmmyre
Verified CustomerEmployees Worked With
Luis
October 17, 2023
Sales person was ok and the finance guy was cool. The sales manager tried to charge $2000 more for what I owed on our leased car when I was just trying to buy it out/refinance it. He was also trying The sales manager tried to charge $2000 more for what I owed on our leased car when I was just trying to buy it out/refinance it. He was also trying to get me to by a bunch of extended warranty’s bringing the total cost of the refi to almost double of what was owed. Then in finance there was still an additional $300 tacked onto what was owed that I caught. I showed the finance guy what was owed in my paperwork and he called the sales manager back in and confirmed that he made a mistake. Finance guy had to redo the paperwork. We have owned 4 different Kia’s in our family but never again. More
by paulk65
Employees Worked With
I don’t remember the names
October 17, 2023
Everyone was lovely, and very helpful! Especially David. I’ve bought 2 cars from him this very and I couldn’t be happier!! Amazing team and no one pressures you like other car dealers I’ve Especially David. I’ve bought 2 cars from him this very and I couldn’t be happier!! Amazing team and no one pressures you like other car dealers I’ve visited More
by A.VIENNEAU24
Employees Worked With
David S
October 16, 2023
Had the part i needed and took care of a recall. Valley Hi kia in Victorville lost my fob and wouldn't take responsibility for it so I had to buy another one and luckily for me Garden Grove kia had Valley Hi kia in Victorville lost my fob and wouldn't take responsibility for it so I had to buy another one and luckily for me Garden Grove kia had one More
by jtodd69peterbuilt
Employees Worked With
I don't remember his name but he was very helpful
