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Garden Grove Kia
Garden Grove, CA
3,700 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,700 reviews
October 03, 2023
I am so grateful to Garden Grove Kia and Efrin in their service department who got my recall work completed and my car back to me in record time. service department who got my recall work completed and my car back to me in record time. More
by beth.copes2011
Verified CustomerEmployees Worked With
Efrin
October 03, 2023
This was a good experience. I bought my car in Downtown LA and I can tell you the experience was much better at your service center. I do feel the pricing was a little high an I bought my car in Downtown LA and I can tell you the experience was much better at your service center. I do feel the pricing was a little high and the car wash was less than could be desired. More
by mrivas1
Employees Worked With
Efrain
October 03, 2023
Kia customer service in garden grove are the worst. Their customer service is horrible and when calling for a appt for service the phone rings forever. Did oil consumption test and was burning oil but Their customer service is horrible and when calling for a appt for service the phone rings forever. Did oil consumption test and was burning oil but won’t replace engine. Never go there or buy a Kia. Sadly disappointed More
by terrymaratas
Employees Worked With
Chris Franklin
October 03, 2023
We had a great experience with both Sam and Aldo! Definitely thinking of going back! Definitely thinking of going back! More
by ARALUVSSM
October 02, 2023
I bought my car in there in 2022 since that I only go there I feel safe taking my car there even tho I live all the way in Los Angeles it’s worth the drive ! They are nice and educated. there I feel safe taking my car there even tho I live all the way in Los Angeles it’s worth the drive ! They are nice and educated. More
by JULIANADRUMOND345
Employees Worked With
Other Employees :
Kadin Espinosa, Brandon Dennis
October 02, 2023
Welcoming and kind employees. My experiences with Sam and Et were respectful- after I told them what car I wanted they didn’t try and push me towards something more expensive or m My experiences with Sam and Et were respectful- after I told them what car I wanted they didn’t try and push me towards something more expensive or more than I wanted. More
by TG
