Garden Grove Kia

Thank you Kia of garden grove for being so helpful and thank you Luis for explaining everything that got done to my vehicle thank you Luis for explaining everything that got done to my vehicle More

Kia Garden Grove provided service for our Soul that was far beyond expectation. Craig Atchison, the Service Director, has obviously set a high bar as the standard for his group, and the message has come t far beyond expectation. Craig Atchison, the Service Director, has obviously set a high bar as the standard for his group, and the message has come through loud and clear, starting with the young man who greeted us on arrival. Web Espinoza came out, introduced himself as our Service Consultant, quickly understood all of the issues in play, and through great diligence on his part, all or our concerns were addressed and resolved. We'll look forward to regular 5,000 Mile visits to keep things running perfectly from here. And for all thinking of buying, all the dealers sell all the same cars. The hope is to be treated fairly, with a good deal for all involved. Most important in choosing a dealer, though, are the follow along years of interface with the Service Department to insure trouble free miles behind the wheel. Looking to buy a Kia? Go to Garden Grove Kia, bypass the sales floor, walk back to the Service area, stand off to the side and watch Craig and Web and the rest on that staff deal with customers... You have found the right place... Now go over to the showroom and sign the sales contract. Thanks to all... More

The employees were very helpful and I felt very comfortable while deciding whether or not to purchase a Kia. comfortable while deciding whether or not to purchase a Kia. More

I had a fantastic experience at the Kia Garden Grove service department, all thanks to Luis. He was friendly, professional, and kept me informed throughout the entire process. From check-in to pick-up, service department, all thanks to Luis. He was friendly, professional, and kept me informed throughout the entire process. From check-in to pick-up, he made sure everything went smoothly and that I understood what was being done with my vehicle. It’s clear he genuinely cares about providing top-notch customer service. I really appreciate his honesty and attention to detail—I'll definitely be coming back and asking for Luis again! More

Great service. Very helpful. Can’t recommend them enough. They always put the customer first. Very helpful. Can’t recommend them enough. They always put the customer first. More

The service writter I worked with was very helpful. The work took longer than I expected (2 hours for an oil change and check up). The only negative to the visit was the customer waiting area. Very lou The work took longer than I expected (2 hours for an oil change and check up). The only negative to the visit was the customer waiting area. Very loud music plus load tv on at the same time with the channel set to a series of "Survivor" shows. Not what you want to spend 2 hours listening to. Either eliminate the music or the tv or provide an alternative area in which to wait. More

This dealership goes above what’s ordinary when helping new car owners by a car. I’ve owned 29 cars over the years and have never been treated as nice as I was from Garden Grove KIA. new car owners by a car. I’ve owned 29 cars over the years and have never been treated as nice as I was from Garden Grove KIA. More

Service was done fast. I was in and out in no time. And has a comfortable waiting room I was in and out in no time. And has a comfortable waiting room More

Buying a car here was an easy, great experience. I knew exactly the model and trim I wanted and quickly agreed to a price over the phone. There was no haggling. The car arrived about a week later I knew exactly the model and trim I wanted and quickly agreed to a price over the phone. There was no haggling. The car arrived about a week later and when I went to pick it up everything was perfect and the transaction went smoothly with no surprises. Thank you Abraham for all your help! More

Great customer service especially Luis Mendoza. Always going above and beyond. He is the only reason I continue to get service done Always going above and beyond. He is the only reason I continue to get service done More