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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,705 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,707 reviews

September 26, 2023

The dealer had several Tellurides for us to look at, and or salesman Guss was responsive, and efficient. Great experience! More

by MRSARCLARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guss Garcia
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Sep 26, 2023 -

Garden Grove Kia responded

We're glad to know you had a great experience at Garden Grove Kia! It's wonderful that Guss was able to assist efficiently. Thanks for choosing us and enjoy your new Kia Telluride!

September 26, 2023

Rip off. $400 for oil change. Hate loathe disgust dishonest lame regret rude never again. stealership More

by roberto.d.rochall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Fernandez
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September 26, 2023

Kristina was very helpful and pleasant to work with. Our o er all experience was great More

by MAIGAMP6607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you for highlighting Kristina's service!

September 26, 2023

Jeremy was extremely attentive and helpful. He had clear communication and I can’t be more satisfied. Job well done More

by 4nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service department
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Sep 26, 2023 -

Garden Grove Kia responded

We're so glad to know that Jeremy was able to provide you with the attentive and clear communication you deserved at Garden Grove Kia. Thanks for sharing your satisfaction, we appreciate it!

September 23, 2023

Amazing dealer. They went above and beyond to get the car I wanted even had it delivered to my home. 100% recommended More

by zunoashley23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jimenez
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Sep 25, 2023 -

Garden Grove Kia responded

Ashley, we're delighted to know that our team at Garden Grove Kia was able to go the extra mile for you. We hope you're enjoying your new car!

September 22, 2023

My appointment was for 7:30 the gates did not open until 7:36. I promptly met by Luis my service adviser. Waiting room was clean. Miss the free donuts, thanks covid. More

by KCRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 24, 2023 -

Garden Grove Kia responded

We appreciate your patience and understanding with the slight delay at Garden Grove Kia. We're glad to know Luis was able to assist you promptly, and we miss those free donuts too! Thanks for leaving a review.

September 22, 2023

Good quality work but expensive ($139 for oil/filter change vs $65 at Ford dealer) and kinda slow (almost 2 hrs vs less than 1 hr at Ford). Nice waiting room... More

by gregory.g.lindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
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September 20, 2023

Although! We had to wait for someone for more than 15 min to approach us. The experience was great. More

by maryy.lunaa
Recommend Dealer
Yes
Employees Worked With
Andres reyes and hero in management
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Sep 20, 2023 -

Garden Grove Kia responded

Mary, thank you for the five-star review of Garden Grove Kia! Your patience was appreciated and we look forward to assisting you next time.

September 20, 2023

Although we didn’t get approached by anyone for more than 15 minutes. The service was great More

by maryy.lunaa
Recommend Dealer
Yes
Employees Worked With
Andres Martínez and hero
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September 20, 2023

Although it took 15 minutes for someone to approach us. The end result was great More

by maryy.lunaa
Recommend Dealer
Yes
Employees Worked With
Andrés reyes and hero
Report | Print
Sep 21, 2023 -

Garden Grove Kia responded

Thank you so much! We appreciate your business here at Garden Grove Kia and thanks for the valuable feedback.

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