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Garden Grove Kia

Garden Grove, CA

4.7
3,682 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,682 reviews

June 29, 2023

Good service and tried their best to get me into the car I needed. People were friendly and courteous. More

by fatmickey33
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryanna
Jun 29, 2023 -

Garden Grove Kia responded

Thank you so much for reviewing Garden Grove Kia! We appreciate your feedback!

June 29, 2023

Elmer was courteous and helpful in getting us the best deal, we plan to buy our next car with him. More

by john
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elmer
Jun 30, 2023 -

Garden Grove Kia responded

John, thank you for the review! We appreciate the kind feedback about Elmer and hope to see you back again at Garden Grove Kia. Safe travels!

June 28, 2023

This is the first we have enjoyed buying a new car. There was no stress. You have such a special salesman with ET. He took his time and answered every question we had. He was so patient as we flipped More

by t_lane
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in finance
Jun 29, 2023 -

Garden Grove Kia responded

Thank you for the kind words, Tom and Denise! We're so glad that ET and Paul provided you with an enjoyable car-buying experience. Our team is committed to providing excellent service from start to finish. Drive safely in your new vehicle, and we look forward to assisting you in our service department as well!

June 28, 2023

Had a great car buying experience, get a great deal on a new car. Highly recommend. More

by PVSUSHCH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sushch
Jun 28, 2023 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia and leaving us a five-star review! Our entire team hopes you enjoy your new ride. Congrats!

June 24, 2023

It was ok. They offered more services base in the miles. The service guy was polite. More

by fcaballero258
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2023 -

Garden Grove Kia responded

It's hard to see that we didn't earn five stars after your visit. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider getting in touch. Thank you, Craig Atchison - Service Manager - 714-823-4949

June 23, 2023

Very pleasant experience. Happy to have purchased a vehicle from Javier Santos. Would recommend to friends. More

by sodapoka1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Santos 5 stars
Jun 23, 2023 -

Garden Grove Kia responded

We're so glad to hear that you had a pleasant experience with Javier at Garden Grove Kia! We appreciate your support and hope you enjoy your new ride! Take Care!

June 22, 2023

Work man ship is good. Service was great. Customer Louge is very nice with good coffee & water More

by shjoshi1954
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
Jun 22, 2023 -

Garden Grove Kia responded

We are so glad you enjoyed your service visit to Garden Grove Kia! Thank you for the review!

June 22, 2023

Got us in and out, very courteous and professional. Luis did a fantastic job of communicating. More

by robertbustinza
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 22, 2023 -

Garden Grove Kia responded

We are glad to hear that Luis provided efficient and attentive service. Thank you for choosing Garden Grove Kia, Robert.

June 22, 2023

Did a great job and was on-time with appointments. Did work properly for maintenance. Suggested next maintenance work at next mileage milestone. And I'm just here for the popcorn really. The lounge an More

by 22Duong33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 23, 2023 -

Garden Grove Kia responded

We're delighted to hear that you've enjoyed working with our Garden Grove Kia team! Thank you very much for stopping by to share this supportive feedback.

June 22, 2023

Location was easy to find. Lobby was nice and clean. All employees that I had interacted with were all very nice. More

by Elanau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Reyes
Jun 23, 2023 -

Garden Grove Kia responded

Thank you, Elanau! We're glad to hear that our location was convenient for you and that you had a positive experience with our team. We appreciate your feedback and hope to see you again in the future at Garden Grove Kia!

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