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Garden Grove Kia

Garden Grove, CA

4.7
3,682 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,682 reviews

June 19, 2023

They went far and beyond my expectations. Very patient and professional. Much appreciated by their understanding of what I was doing and they explained everything so that I understood. More

by Puknosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar, and the financial person
Jun 20, 2023 -

Garden Grove Kia responded

We're so glad that our team at Garden Grove Kia exceeded your expectations and provided patient and professional service. Your kind words are much appreciated, and we're always here to help. Have a great day!

June 19, 2023

Jeremy was helpful and had a great attitude. Very pleasant. Car was ready in no time at all. More

by jilltenderheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 20, 2023 -

Garden Grove Kia responded

Thank you for stopping by to review Jeremy and Garden Grove Kia! We appreciate your business!

June 19, 2023

The price for the synthetic oil/filter change on a Kia Soul is outrageous! Seriously it was approx. $165.00! I was shocked and didn't know what to do! Also I don't like your print out because it doesn' More

by pjboyle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain
Jul 23, 2023 -

Garden Grove Kia responded

Thank you for sharing your feedback with us. We strive to provide competitive pricing and transparent breakdowns of costs, so I apologize if we fell short in meeting your expectations. Your satisfaction is important to us, and I would appreciate the opportunity to discuss this further with you. If you are willing, please reach out at your convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

June 16, 2023

Enjoyed our experience. We had a great salesman. The facility itself was amazing. We will definitely be back for our next car. More

by chuckielopes3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Garden Grove Kia responded

We're so glad to hear that you enjoyed your experience at Garden Grove Kia! Thank you for the great review. We look forward to assisting you with your next car purchase in the future. Have a fantastic day! - The Garden Grove Kia Team

June 16, 2023

Good dealership with Very friendly staff And good collection of cars. Worked with ours timelines More

by VARSHINISAMPATH04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fierros
Jun 16, 2023 -

Garden Grove Kia responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Garden Grove Kia Team

June 16, 2023

Luis, in service, is who I rely on each time I bring my car in. This is the third Kia we have pitched at this dealer and are pleased with our experience each time. More

by cathycox352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 16, 2023 -

Garden Grove Kia responded

Thank you for the great review! We're so glad that Luis has consistently provided you with excellent service, Cathy. We appreciate your continued loyalty to Garden Grove Kia and look forward to serving you again in the future. Have a wonderful day!

June 16, 2023

My trip to garden Grove Kia was not bad at all. I never thought I would be saying that but here I am. Jeremy was excellent he saw that I am disabled and seemed to get things done very quickly. I am More

by Ms.socalgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 19, 2023 -

Garden Grove Kia responded

We're so glad to hear that your experience at Garden Grove Kia was a positive one. Jeremy and the team are dedicated to providing excellent service, and we're happy they could assist you quickly. Thank you for choosing us for your factory maintenance needs.

June 15, 2023

Josh is the friendliest salesman, he worked so hard to get me the best deal he could. I came away with a great deal on a great car. More

by JEREMIAH8583
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 16, 2023 -

Garden Grove Kia responded

Hey Jeremiah! Thanks for the awesome review. We're glad to hear that Josh went above and beyond to get you a great deal on your new car. Enjoy hitting the road in style, and don't hesitate to reach out if you need anything else. Drive safely! - The Garden Grove Kia Team

June 15, 2023

Dealt with Efrain and he was efficient and friendly. Car was serviced in the quoted time. More

by bryan.stern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 15, 2023 -

Garden Grove Kia responded

Bryan, we are delighted to hear that you enjoyed working with Efrain! Thank you for choosing Garden Grove Kia!

June 15, 2023

They are great very attentive, since the moment we arrived it was great, super fast More

by OSWALD2508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
Jun 15, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are happy to hear your services were completed quickly and to your satisfaction. See you next time!

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