Garden Grove Kia

Appreciate that this dealership is close to my home. Staff are always helpful and friendly. Staff are always helpful and friendly. More

The day I had an oil change scheduled appointment; I was told the wait time was going to be 5-6 hours because they only had 1 oil service technician. What's the point in scheduling an appointment if the wai told the wait time was going to be 5-6 hours because they only had 1 oil service technician. What's the point in scheduling an appointment if the wait time is going to be half the day wasted waiting. I wasted my entire drive from Brea to Garden Grove and went home upset. More

This was my second appointment at the dealer. My first experience was for an oil change and the service was phenomenal! This one was less than stellar. It was a recall, but it seemed that I was w My first experience was for an oil change and the service was phenomenal! This one was less than stellar. It was a recall, but it seemed that I was waiting for my vehicle, and they did not tell me it was done. After 3 hours of waiting, I inquired about the vehicle, and 5 minutes later they told me it was done. It seemed like I had been forgotten until I asked when it would be done. More

I went to Garden Grove Kia on Tuesday (7/15) for routine maintenance, I had to cancel my 1st appointment but I was able to come in later that afternoon. Overall everything went good with the employees of th maintenance, I had to cancel my 1st appointment but I was able to come in later that afternoon. Overall everything went good with the employees of the service department and with getting my maintenance done. More

Great service by Luis. He is an asset to the company. Great warranty. Always done in a timely manner He is an asset to the company. Great warranty. Always done in a timely manner More

Great professional dealership with knowledgeable staff. Service is always done correctly and timely. My service writer Luis is very good with customers and always looks out to make sure you’re up to date o Service is always done correctly and timely. My service writer Luis is very good with customers and always looks out to make sure you’re up to date on service, recalls and safety. . More

I had a great experience at this dealership. We made it so great was the employee who helped me. He was kind, very communicative and welcoming. He said that they could get my car done in about a We made it so great was the employee who helped me. He was kind, very communicative and welcoming. He said that they could get my car done in about an hour and a half. They got my car done and under an hour and they gave me a complementary car wash. It was one of the best experiences I had added a dealership with Kia since getting my car. I will be coming back to Garden Grove Kia. More

They were very helpful and explained things to me in a manner that was understandable. manner that was understandable. More

Service team is excellent! Always treated me with courtesy and professionalism. Luis is always attentive to my needs. Always treated me with courtesy and professionalism. Luis is always attentive to my needs. More

I just had my car serviced at Kia Garden Grove, and it was a good experience. Ther service was efficient, the staff was courteous, and my car is running perfectly. I'll definitely be back for future ser was a good experience. Ther service was efficient, the staff was courteous, and my car is running perfectly. I'll definitely be back for future service! More